These terms govern your use of Velorisce and outline the rights and responsibilities of all users.
Key principles that guide our terms of service
Our terms are written in plain language and designed to be fair to all users.
We respect your rights and provide clear guidelines for platform usage.
Our terms help maintain a safe and respectful environment for everyone.
Our terms comply with applicable laws and industry best practices.
By accessing or using Velorisce, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.
We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.
You must be at least 18 years old to use our services. By using Velorisce, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these terms.
Velorisce provides a platform that connects customers with local businesses for booking appointments and services. We facilitate these connections but are not directly involved in the provision of services by businesses.
We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.
Our platform may integrate with third-party services for payments, communications, and other functionalities. Your use of these services is subject to their respective terms and conditions.
To use certain features of our service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or other reasons we deem necessary to protect our platform and users.
You agree to use our platform only for lawful purposes and in accordance with these terms. You will not use the service to harass, abuse, or harm others, or to engage in any fraudulent or deceptive practices.
You may not: (a) violate any laws or regulations; (b) infringe on intellectual property rights; (c) transmit harmful code or malware; (d) attempt to gain unauthorized access to our systems; (e) interfere with the proper functioning of the platform.
Any content you submit (reviews, messages, etc.) must be accurate, respectful, and comply with our community guidelines. We reserve the right to remove content that violates these standards.
When you book a service through our platform, you enter into a direct agreement with the service provider. We facilitate the booking but are not a party to the service agreement between you and the business.
Payments are processed through secure third-party payment processors. We do not store your payment information on our servers. All payment transactions are subject to the terms of our payment partners.
Cancellation and refund policies are determined by individual businesses. We encourage you to review these policies before booking. Disputes regarding services should be resolved directly with the service provider.
Our platform is free for customers. We may charge service fees to businesses for using our platform. Any fees will be clearly disclosed before they are incurred.
All content on our platform, including text, graphics, logos, images, and software, is owned by Velorisce or our licensors and is protected by copyright, trademark, and other intellectual property laws.
By submitting content to our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in connection with our services.
Velorisce and our logos are trademarks of our company. You may not use our trademarks without our prior written consent. We respect the intellectual property rights of others and expect users to do the same.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data subject to certain limitations.
Our platform is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content or the quality of services provided by businesses on our platform.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform or services obtained through our platform.
We are not responsible for the actions, products, services, or content of third-party businesses or users. Any disputes should be resolved directly with the relevant third party.
You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings. Upon termination, your right to use the platform will cease immediately.
We may terminate or suspend your access to our platform immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.
Upon termination, all rights and licenses granted to you will cease, and you must stop using our platform. Provisions that by their nature should survive termination will remain in effect.
These terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our platform will be resolved through binding arbitration in accordance with the rules of the Ontario Arbitration Act.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We may update these terms from time to time to reflect changes in our services or legal requirements. When we make material changes, we'll notify you via email and update the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated terms.