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Frequently Asked Questions

Quick answers to the most common questions

Yes! Velorisce is completely free for customers. You can search, book appointments, and write reviews without any charges. We believe in connecting communities with local businesses without barriers.

All businesses on Velorisce go through our verification process. We check licenses, insurance, and credentials. You can also read authentic reviews from verified customers who have actually used the services.

Yes, you can easily cancel or reschedule appointments through your account dashboard or the mobile app. Each business has their own cancellation policy, which you'll see before booking.

You can write reviews for businesses you've booked through Velorisce. After your appointment, you'll receive a notification to leave a review. You can also access the review option from your booking history.

Contact our customer support team immediately. We'll work with you and the business to resolve any issues. Your satisfaction and safety are our top priorities.

Yes! Our mobile app is available for both iOS and Android devices. You can download it from the App Store or Google Play Store for the full Velorisce experience on the go.

Go to your account dashboard and click on 'Profile Settings'. You can update your personal information, contact details, and preferences. Changes are saved automatically.

Businesses only see the information necessary for your appointment (name, contact details for confirmation). Your full profile, reviews, and other personal data remain private unless you choose to share them.

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