We're committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.
Key principles that guide our privacy practices
We are committed to protecting your personal information and being transparent about our practices.
We use industry-leading security measures to protect your data from unauthorized access.
You can access, update, or delete your information at any time through your account settings.
We only share your information when necessary to provide our services or as required by law.
When you create an account, we collect your name, email address, phone number, and location. This information is necessary to provide our services and connect you with local businesses.
We collect details about your appointments, including the services booked, dates, times, and any special requests. This helps us facilitate your bookings and improve our service.
We automatically collect information about how you use our platform, including pages visited, search queries, and interaction patterns. This helps us improve user experience.
We may collect device-specific information such as your device type, operating system, browser type, and IP address for security and optimization purposes.
We use your information to provide, maintain, and improve our services, including facilitating bookings, processing payments, and customer support.
We may send you booking confirmations, reminders, updates about our services, and promotional materials (which you can opt out of at any time).
We use your data to personalize your experience, including showing relevant businesses, customizing search results, and providing tailored recommendations.
We analyze usage patterns to understand how our platform is used and to identify areas for improvement and new feature development.
We share necessary booking information (name, contact details, appointment details) with businesses to facilitate your appointments. We do not share unnecessary personal information.
We may share information with trusted third-party service providers who help us operate our platform, such as payment processors, email services, and analytics providers.
We may disclose information when required by law, to protect our rights, or to ensure the safety and security of our users and platform.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
We use industry-standard encryption to protect your data both in transit and at rest. All sensitive information is encrypted using advanced security protocols.
We implement strict access controls to ensure that only authorized personnel can access your personal information, and only when necessary for business purposes.
We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems and processes.
We have established procedures for detecting, responding to, and recovering from security incidents to minimize any potential impact on your data.
You have the right to access your personal information and request a copy of your data in a portable format.
You can update or correct your personal information at any time through your account settings or by contacting our support team.
You have the right to request deletion of your personal information, subject to certain legal and business requirements.
You can opt out of marketing communications at any time by using the unsubscribe link in emails or updating your notification preferences.
We may update this privacy policy from time to time. When we do, we'll notify you via email and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.