Rant Plumbing & Heating

Thank you Rant Plumbing and Heating Yorkton. Rant has professional friendly staff who take pride in a job well done. Rant has helped us with air conditioning units and also plumbing in a bathroom. They were always on time. We would highly recommend the experienced, knowledgable group at Rant.

This happened a few years ago and I forgot to review them. I’m catching up on my reviews. So, my water heater failed. It started leaking so I needed a new one. As a cost conscious person, I phoned around for a cost of a water heater installed. Rant came in as not the cheapest but close and I heard their name in passing. I deliberately asked is this your complete installed price? He said yes. I said, OK, let’s do it. I actually think they got it out of Regina because I wanted a large gallon water heater. The day came. They ripped out the old water heater which was soldered neatly in place, told me my large exhaust fan pipe needed to be replaced because they/code requires a smaller one. I asked if he was a Journeyman and he said yes. So I thought all was good. I later noticed as they went outside to install the smaller exhaust pipe, that they went LAZY and pexxed the cold and hot water connections in. It looked nice before and now it looks like a 3 year old did it. It was horribly bad. I also noticed the gas line did not need to be extended or shortened, the angle just needed to change. By the time I went outside they were hanging a 2 inch exhaust(I think) into a 4 inch hole and were sealing the difference in space with silicone. I asked what the hell are you doing? You have a 2 - 2 1/4 gap all the way around and your siliconing it? That is not going to hold heat.I asked if he was a Journeyman and again he said yes. I told him. Journeyman plumber would take 3/4 inch of plywood and cut 2, 4 inch holes in them. You would glue/nail/screw the two pieces of wood together. You would then drill a 2 inch hole in the center of those two pieces of 3/4 inch plywood and use that with a little silicone to seal the large hole left by the old exhaust tube. I told him to get the hell out of my yard. I’m not a carpenter nor a plumber and I know better. I called Rant and told them what happened, they said nothing. I asked for my bill and he told me it wasn’t ready yet. I called back the next day, then this happened. Well, you needed a new exhaust pipe, that’s extra, you needed pex hose and fitting, that’s extra, the gas permit was extra. I stopped him there. I asked how in the hell is a gas permit NOT included in an installed price? I asked what is definition of installed price was. Why are you not honoring your quote? Well, there were all these extras. I said fine, I’m not going to argue with idiots. I will take this as a learning experience and Never deal with a incompetent business. Installed price means nothing, I had to properly fix the 4 inch to 2 inch exhaust outlet. Nothing was offered for my repair or time. Do not use these people. They do not care nor do they honour their quotes. Don’t get me started on the quality of their work. If I could give a zero, it would be a zero.