Mint Smartwash

Sean V

Mar 10, 2026

After several months as a member, they randomly double charged my credit card. Kids at the window were zero help. Took my number to have a manager call me, never heard from anyone. I'll never go back, you shouldn't either. Lots of places around town offering wash subscriptions now.

Patricia Arango

Mar 10, 2026

I trusted Mint Smartwash and even recommended them to friends because I believed they were a professional and honest company. Unfortunately, my experience has been the opposite. My monthly fee was increased from $46 to $57 without any clear notice. When I contacted support about it a few months ago, they told me it was a one-time administrative fee. Based on that explanation, I assumed the charge would not continue. Later I realized they had continued charging $57 every month. When I reached out again, their response was that they had already been charging this amount for six months and since I hadn’t complained earlier, they couldn’t reverse the payments, Please, Mint Smartwash Clients check your bank account, or your credit card, they will increase without you to know.

Ron

Jan 12, 2026

I went in for ONE car wash to try it out back in October. I was met outside at the payment machines by a lady that said she was going to help me. She talked very fast and was nearly impossibly to understand what she was saying due to a very strong accent. After listening to whatever she was saying about a one month trial, I was finally able to pay for my car wash for $17.99. After the wash my truck was ALMOST clean. For $18 it should’ve been sparkling, not just almost clean. Decided not to go back anymore even though I had a month trial…..or so I thought. Then thing get really annoying. One month later I find a $42 charge on my credit card from Mint Carwash for a membership. I did NOT sign up for that. So I sent an email requesting to cancel whatever it was I’d been signed up for to the contact email address provided on the website…….no reply, nothing. Now here I am another month later with yet another $42 charge on my card. So obviously whoever is in charge of checking the email isn’t doing their job, or straight up ignored my request to cancel so they could sucker me for another payment. Today I try phoning to tell them why happened and get it cancelled. I get an AI assistant instead of a person. I was able to tell the “assistant” I wanted to cancel, and the voice said they would do that. Went through a process where I was given another stupid sales pitch and then was told that the request to cancel had been submitted and I would get a confirmation text message once confirmed. So far nothing. Nor was I given an option to try and get a refund for the $84 I have paid that I did NOT sign up for. What a waste of time and money. I’ll stick to the COOP on 32nd and Gaetz. Cheaper and my truck actually is clean when I’m done, and they don’t sign me up for an unwanted membership to steal my money.

Kacey

Nov 19, 2025

Great staff. Trent was Super friendly and explained everything without rushing us. Membership is pretty cool so we can stop in for a great wash & vacuum anytime we need! We went woth the top Ultimate package and it seemed to wash the truck very well. Unfortunately we have thicker formed rubber mats and couldnt fit in the automatic mat washing machines... but the place was clean and easy to navigate with a bigger truck. Highly recommend for a great wash & vacuum. (The vacuums had very good suction unlike many places around and they dont cost extra!)

SD Winter

Sep 10, 2025

The staff are incredibly friendly and goes above and beyond! It seems that they really love and enjoy working there. Rob in particular was very helpful. She explained the wash process in detail and even gave me a free air freshener. I highly recommend this place especially if you’re looking to keep your car clean 👊🏻😅