Lakeland Dental Centre

Sky

Feb 18, 2026

The BEST dentist and honestly one of my favourite places to visit, not even kidding!! Been going here for many years and every staff member is top notch at what they do and the whole team of (all women which is so cool) work so well together. You can tell everyone likes their job and the work environment is healthy, collaborative and it shows with the care they give their patients. Front desk ladies are wizards with keeping me informed, giving me quotes and being very honest as to what I can expect to pay depending on my financial situation which is very important for many people. I can’t believe it’s taken me this long to write this review because I’m always raving about them and telling people to switch dentists to here. Thank you DR So and the whole team for being such rockstars and helping me and others stay ontop of our oral health 😃

Lauren

Sep 8, 2025

I had an extremely disappointing experience with your receptionist, Lisa. She was by far the rudest person I’ve ever spoken to over the phone. I originally called to book a cleaning and the first woman I spoke with was wonderful—kind, helpful, and professional. When I called back to provide details from my previous dentist, unfortunately, I reached Lisa. When I explained that I do not consent to x-rays (for valid medical reasons, which are private), she dismissed me, abruptly canceled both my appointment and my son’s, and made it clear she didn’t consider us worth her time. This treatment is unacceptable, especially given that we are cash-paying patients. I’m shocked at the lack of professionalism and basic courtesy.

Paulo F

Apr 22, 2024

Lakeland Dental offers a warm atmosphere that instantly puts you at ease. From the moment you step in, you're greeted with a friendly smile, making you feel like part of the family. The staff goes above and beyond to ensure your comfort, making each visit enjoyable. The team at Lakeland Dental is not only friendly but also incredibly skilled. They make sure to address any concerns you may have and provide top-notch care tailored to your needs. In my experience, it's the best dental clinic in Kelowna, hands down. Without a doubt, if you're in need of dental care, Lakeland Dental is the place to go. With their warm atmosphere, amazing staff, and exceptional service, you'll feel confident in your choice to become a patient here.

Chris Onyett

Sep 4, 2020

I've been going to Lakeland Dental for 7+ years now and love it there. Dr. Katie So is a wonderful dentist and an amazing human being . The entire team is very friendly and professional (especially the reception staff and my hygienist Christine). They will remember you and treat you like gold. I have recommended Lakeland to many of my friends, and they have all had great experiences as well.

Bella Visentin

Aug 14, 2020

All the staff are amazing. The hygienists are so friendly and really care. When my adult molars came in they were very soft and I've had so many issues with them, I went in for a cleaning and Dr. So fixed one of my molars that was chipped for no charge to make me more comfortable. I had a crown done previously and thought I needed it replaced, she advised me NOT to and gave me some strong sensodyne samples to try out instead, and it worked wonders! Patient care is definitely their top priority. They're not in for a money grab. They really care and make you feel comfortable.