GYMVMT Fitness Club - Calgary Place

Agail Ding

Nov 15, 2025

Unpleasant interaction with personal trainer named Natalie. This is a shared space where you would THINK and EXPECT a personal trainer to understand proper gym etiquette. If someone is using an equipment, you have no right to move them and demand they use it somewhere else. The respectful way is to ask “May I use this section?” And easily I would agree and move, my already set up spot. But instead coming to where someone is already set up and tell them leave because I’m here now and want to set up my clients? Very unfair and unprofessional. When she noticed I was upset or annoyed she tried to play it off as if she was trying to “help me” or make it “easier for me.” Well Natalie, your unsolicited advice or help was not warranted. We are all paying members who deserve to use the space, not just your own clients. If this gym is only for personal training to set up a circuit using 70–80% of the gym space then why am I paying? I’m an avid gym goer and enjoy working out so, naturally, I have been to many gyms establishments/companies and have never had a negative interaction or experience with one of the workers. I normally just want to come, zone out into my workout mode for 1–2 hrs, then leave. I have never had to complain at a gym, but this interaction has turned me off completely and I will go ahead and cancel the downtown location. Do better. I hope GYMVMT management can teach Natalie how to respectfully speak to members and address this. All of the other PTs I’ve come across have always been kind and respectful with a shared space.

Veronica Garcia

Nov 4, 2025

If you value transparency, honesty, and respect, we would advice you to look elsewhere and be very careful before signing up here. My gym closed down and I was looking for a new gym to call home, I originally came in for a 7-day free trial, but was then offered what sounded like a better deal: a 14-day “comfort free trial”, with the assurance that I could cancel anytime before the payment date. What they don’t tell you is that this is misleading — the “payment date” is not actually the last day of the trial so really you are only getting 10 days before you have to cancel not the 14 days the promise you. Peyton (staff) promised she would call me before the trial ended to check if I wanted to continue or cancel. That call never came. When I followed up myself (still within the “14 days”), I was told I would still be charged $42 for two weeks that I wouldn’t even be using. Peyton excused herself by saying she was sick, and the general manager Adrian brushed it off, saying it was NOT his responsibility to follow up on his employee’s clients when they call in sick or miss work for any reason. It is not about community, customer service or building loyalty — at this gym it’s about finding ways to take your money and trick you with their words and false promises they will not stand behind. I’ve been a member at 3 different downtown gyms over the last 12+ years, and I have NEVER had such a horrible, unethical, and unprofessional experience. At other gyms, client care and fair treatment come first. Here, when it comes to money and consideration of a client’s situation, they do not care and will ignore proper customer service. Really think twice before signing up here, there are MANY incredible gyms in Calgary downtown that will actually care about you and build trust and loyalty but not here. So like I said above, if you value transparency, honesty, and respect, look elsewhere.

amanda Stewart

Sep 25, 2025

When I joined GYMVMT at Calgary place in June I asked to be paired with a personal trainer who could help me get to a pull up. I have been working on getting a pull up for the last 13 months on my own .Training with Natalie Gajovska achieved my goal . I am now able to do a full pull up after 4 sessions with Natalie.She is an incredible athlete and personal trainer with a trained eye for movement . She has creative workout plans that have challenged me and allowed me to gain more strength. She tailors workouts for my body and fitness goals and each workout is challenging and fun. Her attention to detail and postural awareness makes her an incredible trainer. She holds me accountable during our sessions and provides undivided attention. She is enthusiastic and very supportive. I highly recommend Natalie to anyone wanted a personal trainer. The gym is incredible, clean and has wonderful equipment and lots of windows for light.

Mandy chen (Mandy C)

Sep 19, 2025

I’ve had a wonderful experience working with my coach - Natalie. She is not only professional and knowledgeable but also genuinely kind and approachable. What really stands out is how she takes the time to understand each client’s unique situation, needs, and goals. Rather than using a one-size-fits-all approach, she carefully designs a personalized plan that truly works for the individual. Her thoughtful guidance, encouragement, and attention to detail make the training process both effective and enjoyable. I feel supported every step of the way and have seen real progress thanks to her tailored coaching style. I highly recommend her to anyone looking for a coach who truly cares and delivers outstanding results.

Ramin Tajallipour

Sep 18, 2025

This is a fantastic gym with friendly and professional staff. The facility is always clean and creates a welcoming environment. I work with a trainer named Natalie, who is amazing and knowledgeable. She has helped me reach the next level in my fitness journey. I highly recommend this gym and their trainers. Keep sweating and getting better, and let them help you along the way! I highly recommend them.