Etch Hair Design

I booked an appointment with Jenny for a no bleach balayage and she did amazing! She is very attentive and is an expert at what she does. I highly recommend this salon and Jenny as your next hairstylist! :)

I am writing this review on behalf of my friend. She has been coming here for years and consistently saw the same stylist. At the beginning, the stylist did an excellent job, which is why my friend continued to return. However, over the last two visits, the quality of service declined significantly. Because she genuinely liked her stylist and understands that everyone can have off days, she chose not to complain at first. The first issue occurred when she asked for a trim but ended up having much more hair cut off than requested. She brushed it off and didn’t want to make it a big deal. The second time, she went in to have her hair dyed, and the color application was very uneven and patchy. It looked visibly wonky. My friend reached out to express her concerns, hoping for a solution. Unfortunately, instead of offering to correct it at a discounted rate or even just charging for the supplies, she was told it could be fixed at her next appointment but only at full price. That response was extremely disappointing. Overall, we’re just really disappointed with how everything turned out, especially after years of loyalty. Beware! It’s not a junior stylist either like I said, she has been coming here for years.