Downtown Main Dental
Healthcare

Downtown Main Dental

4.3(49 reviews)

Downtown Main Dental offers complete dental services, including restorative options, cosmetic dentistry, and hygiene/per...

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About

Downtown Main Dental offers complete dental services, including restorative options, cosmetic dentistry, and hygiene/periodontal maintenance. The office is led by Dr. George Bai, who has been serving the community for over 30 years. Downtown Main Dental provides services such as major restorative dentures and general dentistry, catering to the dental needs of Hamilton residents. The office has an experienced staff, including hygienists and assistants, to attend to patients' needs.

Hours

FridayClosed
Monday08:30 AM - 06:00 PM
SundayClosed

Services & Pricing

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Reviews

Read customer feedback, ratings, and service experiences for Downtown Main Dental.

Nikki

Nikki

Mar 5, 2026

I had to cancel my dentist appointment because I had strep throat and the receptionist threw a fit about it, reminding me about money lost due to the “inconvenience”. I thought this was incredibly weird considering the last time I went in, Dr Bai was asking me what he should do with all his money 🙃 I’ve been coming to this dentist office since I was a child and will not be returning ever again due to this interaction and a few other minor instances of attitude from said receptionist. It is incredibly unprofessional and immature to speak to a patient of 20+ years this way.

Downtown Main Dental

Google ReviewMar 5, 2026
Stephenie Lee

Stephenie Lee

Feb 17, 2026

This is by far the most amazing dentist office, the staff are friendly, knowledgeable, amd Dr.Bai is the most gentle and caring dentist i have ever met, when I started his office I had the usual dental fear and now I have almost none he is amazing

Downtown Main Dental

Google ReviewFeb 17, 2026
darnell mcintosh

darnell mcintosh

Dec 6, 2025

The best Dentist and staff Ever I am usually terrified I was soo happy I am going too be a regular customer from now on

Downtown Main Dental

Google ReviewDec 6, 2025
Elle Hamilton

Elle Hamilton

Jul 11, 2025

The staff in this office are great. No frills waiting area. Up to date exam rooms. The dentist has a horrible beside side manner. The staff, location and direct billing keep me and my family coming back. There are a few parking spaces outside and on the streets. Very accessible by bus.

Downtown Main Dental

Google ReviewJul 11, 2025
Lee Smith

Lee Smith

Jun 14, 2025

I have Dr. Bai's team to thank for my beautiful smile. They literally changed my face. I get nothing but compliments on my smile. I'm not sure how his team is today as I was a patient years ago but I'm sure they are all great. He always had good hygienists in here. I remembered Dr. Bai would buy McDonald's for his staff and offered it to me when I was there lol. He's a nice humble Dentist. Unfortunately I had to change dentists as I work out of town. I remembered they direct billed and I never had to pay once. I miss Dr. Bai I may be back. One of the best dentists around.

Downtown Main Dental

Google ReviewJun 14, 2025

Review summary

Customers praise Downtown Main Dental for its friendly and knowledgeable staff, with some noting Dr. Bai's gentle and caring approach. However, a few reviewers mention issues with the receptionist's attitude and Dr. Bai's bedside manner. Overall, patients appreciate the office's accessibility and direct billing. Some have expressed loyalty despite minor complaints.

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