West Coast Animal Veterinary Emergency Specialty (WAVES) Hospital

Jarroh Leddy

Mar 7, 2026

The care and compassion of the staff at this facility was amazing. One of our biological brother cats had suddenly passed away at only 1.5yr old, gave us none of the warning signs that he was suffering from being blocked. It happened so quickly, from a fairly normal morning going outside he had not returned to meet the family after school, I arrived home from work at 645pm and he had still not returned to eat, this was the only sign something was wrong, I immediately grabbed a flashlight and started looking around the property, when I found him a few minutes later I was instantly heartbroken knowing I was too late, wishing I could have known, asking myself why?, how?, what happened? I needed to know. Waves staff were, knowledgeable, compassionate and the Dr was thorough in her examination followed by her explanation. Their time was very important to me in that moment, and I am very grateful for the service that was provided. Thank you. I'm sorry Hobbes! We will remember all the love we shared together ❤️

Colette Throssell

Feb 6, 2026

To say we are grateful would be an understatement. On January 27th after just giving birth to my third baby girl I sat in the hospital and received a phone call from my mum who was watching over our kids and our two dogs. She stated that our senior dog Winston wasn’t doing well and that he was incredibly lethargic and couldn’t move. I thought maybe he was just tired and told her to wait and see how he was in the morning. My husband went home when he confirmed that our dog Winston wasn’t going to make it.. he was seizing and couldn’t even walk. We then knew we had to make the horrible phone call to try and find a vet who would be willing to see him asap and likely he was dying.. (back story is he’s had many health issues over the years). We contacted waves and informed them of the situation. They were extremely kind compassionate and supportive. We then made a plan to bring Winston in that evening after we had been discharged from the hospital with our brand new baby girl. We took Winston in holding him tight the whole time. Knowing these were the last moments that I would have with my best buddy. The ultimate best dog. He loved all our children like they were his own. He protected them and never once showed a sign of aggression even when they bugged him endlessly. After coming to the conclusion that he was in fact dying, we then started the euthanasia process. Holding him and crying our eyes out the entire time. Winston was ready to leave this world and he knew his time had come. I believe he waited to meet the new baby.. then he could finally let go and be pain free. As the gentleman he always was he knew life was about to get a lot busier for his mama and he didn’t want to make it harder. When it came time to pay the lovely lady at the front desk informed us that there would be no charge given the situation… we could not believe how much kindness was shown that very sad evening. We are so grateful and feel so cared for during such a difficult time. We would recommend WAVES to anyone who is needing emergency care for their beloved pets. Thank you Waves. 🌊

Jon Grady

Feb 1, 2026

First of all, nobody wants to be at an emergency vet. But if you do, waves is the best. They showed the upmost compassion and care to my pup and myself during an absolutely awful time. They vet and all staff were amazing. They acted quickly, and explained all options clearly and concisely. I’d love to never be back, but I’m glad they’re here, helping all of our little pups. I will say, my allergies were really acting up while I was there. I don’t have allergies. Thank you for doing an extremely hard job very well.

Penelope Connolly

Jan 11, 2026

I went to Waves last night with my dog, Comet, and had the absolute best experience. Comet had gotten into some chocolate, which I know is fine for me but definitely not for him, so I was really worried. I had just turned 18 and this was my first time dealing with something like this on my own, and I was honestly very stressed. From the moment we walked in, Waves was incredible. They took the time to explain everything to me and made sure I felt comfortable the entire time. Money was a concern, and I really appreciated that they went over all the prices with me before doing anything no surprises at all, which meant so much. I don’t remember the doctor’s name, but her energy was absolutely brilliant. She was amazing in every way kind, reassuring, funny, and just genuinely comforting. She made jokes, kept me calm, and was so sweet. She truly deserves a raise. I’ve never felt so comfortable in a situation like that before, if she is reading this the biggest thanks too her! (your amazing girl.) There was also another girl, I believe her name was Michelle who had a trainer badge on. She was amazing as well: made sure to read me all documents, super talkative, very sweet, and just a joy to be around. I will 100% be going back to Waves for anything my pets need in the future. Truly a 12/10 experience. Thank you so much for taking such great care of both Comet and me.

Sigrid Pertschi

Sep 26, 2025

I have 3 high maintenance dogs and have been to WAVES now at least 6 or 7 times in the last 1.5 years. Some visits emerg and some not but I have always had a 5 star experience with everyone i have dealt with from the first face i saw who greeted me after walking into the hospital to the Veterinarian who attended to us and everyone else inbetween! My last experience was with my Pug mix Stella, a rescue from Mexico who needed to have surgery on her knee to repair a severe luxating patella. I was very fortunate to have Dr. Koji Aoki perform the surgery. Not only is he an outstanding surgeon he was also amazing with me and my Stella. 2 weeks after her surgery we went back for a quick appt with Dr. Aoki as he wanted to see how she was progressing and also gave me some pointers for rehabilitation. I was not charged for the visit.. We went back again after 6 weeks post surgery for xrays and Dr. Aoki reviewed the xrays that was taken immediately after her surgery and the one he had just taken to show her healing progress. Once again i was not charged for the xrays or his time to review them with me. He is such a down to earth and genuinely caring guy that really does care about his 4 legged patients. Having visited many Animal emergency hospitals over the years WAVES is one of my favorite so far. I love this place and highly recommend.