Wah Fai Plumbing & Heating Inc.

Stephen S

Mar 3, 2026

Thank you Wah Fai Plumbing (Richardson Wes) for replacing our hot water tank last Friday. You guys are awesome from booking an appointment with Tidus and Sing whom are very knowledgeable, patient and professional. They are also honest and reasonable with their price. And a big thanks to their friendly technicians Simon and Rock. They are really good at what they do, very detailed and respectful. Surpassed my overall expectations, would definitely recommend their business to anyone.

Ming

Jan 9, 2026

Highly recommend Richardson Wes! The service was professional, efficient, and very well organized from start to finish. Tidus Fan was extremely helpful and knowledgeable. He took the time to explain everything clearly and ensured the work was done properly and safely. You can tell he genuinely cares about doing things the right way. Overall, it was a great experience, and I would not hesitate to use Richardson Wes again. If you’re looking to replace a hot water tank or need heating repairs, I highly recommend speaking with Tidus Fan.

Nasavan

Jan 9, 2026

The crew of 3 led by Matthew did an excellent job of replacing my 65 year old furnace. He recommended an 80K BTU Goodman to replace my 150K BTU Airco unit. I was a bit surprise how much a smaller size unit it needs as my house is about 3800 sq ft. After a couple days, it's been working great. The furnace is not working very hard as it is a 96% efficient unit. It does requires an intake and exhaust pipes to my side of my house. It also required a pump to take the condensation out to the drain. I highly recommend them.

Edmund Lo

Dec 17, 2025

Excellent service from Wah Fai. Tidus Fan is very knowledgeable and explains everything clearly in re-piping hot and cold water supply pipe by replacing PolyB with PEX. Fast response on emails and phone calls give me confidence of using Wah Fai service. Rock is a very professional technician, who not only able to answer all technical questions, but also done a fantastic job on installing PEX pipes. I will definitely recommend my friends to use Wah Fai services.

Donna T

Nov 5, 2025

I have never dealt with a company that delivered such a positive, low-stress experience. Everyone in the company is remarkably easy to deal with, which was a huge relief when our furnace broke down unexpectedly. As our hot water tank was getting old, we also had them install a new hot water tank at the same time. Tidus Fan and Mr. Chan in the office were outstanding. They were always courteous, professional, and extremely thorough in explaining all our questions on every single call. The installation technicians were first-rate—the quality of their work and installation was truly exceptional. They were also kind, respectful, and fully dedicated to answering every inquiry, especially Rock. This dedication was proven when I ran into a serious issue with my credit card at the very end of the service. I felt terrible making Rock wait, as it was getting quite late and he was ready to leave, but he showed immense courtesy and understanding while I was trying to resolve my issue with the credit card company. The company was even willing to work with us for the payment as I had a problem with my credit card. This level of customer service and flexibility is incredibly rare and greatly appreciated. Highly, highly recommend!