Vivid Nail Lounge

yasaman pardsuei

Oct 19, 2025

I had been here once before for a fill and wasn’t satisfied with the results, but since it’s close to home, I decided to give it another try. My appointment was at 12:30, and I arrived around 12, planning to wait. However, the staff member greeted me with a very poor attitude, saying, “I told you to come at 12:30. Why are you here now?” She didn’t even let me explain that I was happy to wait quietly. On top of the unprofessional attitude and lack of basic manners, the quality of the work was poor. Unfortunately, I won’t be returning. Customer service and skill level both need serious improvement.

Bourdie 1979

Jul 20, 2025

I am super annoyed. I was CRYSTAL CLEAR on a Pedicure and shellac removal (hands and feet). Acrylic removal on hands as well. They quoted me $38 for the feet, $20 for hands. I said cool, sat down had a decent pedicure and the tech was a sweetheart. After that was done, I just sat there waiting for my acrylic removal to start... nothing happened for about 10 mins. I asked about the hands, they said "we dont have time." No one said that to me at all. Okay, whatever - I'll come back. I go up to pay, now my pedicure has jumped from $38 to $50. They charged me more because I had shellac on my feet so it was harder to remove; I said at the BEGINNING BEFORE I SAT DOWN AND AGREED, I HAD SHELLAC ON MY FEET. This place has poor communication due to the language barrier, but they fact they changed the price on me without saying a word pisses me off. Its not that I didn't mind the price, just let me know when I asked and that you didn't have time for my hands. Will not be back. 2 hour update: pedicure was bad. My feet are so shredded at the bottom and not smooth at all. Pic attached.

R C

Oct 26, 2024

I do not recommend this nail salon. I went in for a manicure and pedicure, but unfortunately, my experience was disappointing. During the service, they overcut the dead skin on my fingers, causing one of them to bleed, and there was no apology or acknowledgment of the issue. Additionally, the polish on two of my fingers started chipping within just three days, and by the fifth day, polish on a total of five fingers had already fallen off. I had opted for a more expensive polish and paid an extra $5-10, which felt far from worth it given the poor durability. The staff were friendly, but the quality of the service just didn’t meet expectations.

Karen Cheung

Sep 25, 2020

The chairs are not comfortable and I felt rushed with their services. I understand my friend was running late due to traffic but the employees didn’t make it any better. Although they did remind us to be on time, but I feel like they can be nicer on the way they handle it. The place was clean and for $34 it’s not bad but for sure not the greatest.

Lyndsy

Sep 24, 2020

Went there for the first and only time in mid summer. The girls were really nice but she made my nails really look misshapen. It was very expensive for what was done. My sister also had her nails done at the same time and she was also really unhappy with them. We didn’t say anything because the appointment lasted almost 3 hours and we just wanted to get out of there by the end of it. The girl who did my nails wore the same pair of latex gloves the entire time and never washed her hands or changed the gloves and I could see all the sweat in her gloves and the nail grit was all over the outside of the gloves. She also got nail polish all over her gloves and my hands and at the end gave me a super gross hand massage with lotion that was very gritty because of the nail grit stuck to the gloves. It did not feel nice or hygienic. I feel bad about posting this review but it was pretty unacceptable service. I don’t blame the girls as maybe they have not had proper training.