The Waterfront Spa at Seaside

kimberly Candel

Jan 24, 2026

I booked a 90min couple massage, it was a little bit complicated and hard to get an appointment, but today we finally got one! The staff were very kind! The massage from Katie and Eegii was amazing, very relaxing, we definitely had a great experience!

Alex Parshyn

Jan 23, 2026

I had an amazing experience at The Waterfront Spa at Seaside. I went in for a relaxation massage, and it was absolutely wonderful from start to finish. The atmosphere was calming, the space was spotless, and the whole visit felt peaceful and rejuvenating. A special shoutout to Katie, who did an exceptional job with my massage. She was attentive, professional, and created a perfectly relaxing experience. I left feeling refreshed and completely at ease. Highly recommend this spa—and especially Katie—for anyone looking for a high‑quality, relaxing massage!

Christine eagleton

Jan 22, 2026

I booked a package that included a glass of wine with each treatment - I booked a pedi and massage. I did not expect high quality wine, but what they had to offer could barely even be considered wine. Retails for $8/bottle. Undrinkable. While the 2 treatments were lovely I was looking forward to enjoying a glass of wine during the pedicure, but the wine was awful. Please don't entice me with an "extra" that was so sub-par. As well, it was an extra $15 to remove the old shellack polish that I had on my toes. I have never had to pay for that anywhere else. Gorgeous spot, great staff, but they cheaped out on the little things that do matter.

Caroline Suh

Jan 3, 2026

Booking an appointment: staff were difficult to get a hold of because it doesn’t seem they have a designated person at reception to handle their phone lines so if all the staff are with clients the phone isn’t being manned. Location: parking can be difficult especially in the designated parkade below. It’s all quite pricey. I feel that parking should be validated and free for clients for the spa. The massage: The actual service was fantastic. Erica was divine and a wonderful masseuse - would highly recommend booking her.

Edlyn Javier

Dec 1, 2025

Disappointing and unprofessional. We booked a couples massage over the phone after several attempts to reach someone at reception. We were given a confirmed date and time for a 1:15 pm appointment, but when we showed up last week for our agreed time, the hotel receptionist told us there was no booking for us in their system. This massage was prepaid for and a birthday gift for my partner, which made it even more upsetting to arrive and find out the appointment didn’t exist. No one from the spa was available to explain what happened, and the woman at reception seemed just as confused as we were. After this happened, I emailed the spa manager right away to ask for an explanation or resolution, and I’ve been waiting ever since with no response at all. Difficult communication, a missing appointment, lack of support when we arrived, and now no follow up have made this an extremely disappointing experience. I do not recommend this place.