The Comfort Group Heating Co
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The Comfort Group Heating Co

4.8(1339 reviews)

The Comfort Group Heating Co provides HVAC, plumbing and electrical services to homeowners in Nanaimo, BC. Their technic...

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About

The Comfort Group Heating Co provides HVAC, plumbing and electrical services to homeowners in Nanaimo, BC. Their technicians are licensed, experienced professionals who specialize in heating, cooling, water heaters, drains and electrical repairs for residential properties. They offer same‑day repairs, next‑day installations and 24/7 emergency support with clear upfront pricing, ensuring minimal disruption to homeowners’ lives. The company has been serving the Nanaimo area since 2004, offering modern solutions backed by decades of experience and a commitment to reliable service.

Hours

FridayClosed
MondayClosed
SundayOpen

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Reviews

Read customer feedback, ratings, and service experiences for The Comfort Group Heating Co.

Debbie Woznesensky

Debbie Woznesensky

Feb 23, 2026

The Comfort Group was amazing. Both Ivan and Carl were able to solve our tricky plumbing problems and were determined to get it done. As seniors we appreciated their reasonable costs. We will definitely recommend them to anyone who may need their services. And are keeping their number on file for future. Thanks so much to the whole team. You truly are the greatest !!!

The Comfort Group Heating Co

Google ReviewFeb 23, 2026
Leonidas Roussinos

Leonidas Roussinos

Feb 6, 2026

Truly a great experience. It is seldom that you will find a service provider that actually provides client service as the people from Comfort Group do. I recently decided to update my furnace and include a heat pump for my house. Four quotations. CG was the lowest and more accurate quotation and Scott came back on my request to review the proposal and explain the situation and the best way to get the job done. They arrived 8 days later and completed the project as discussed within 48 hours. All 5 or 6 of the technicians that worked on this project at my house were super efficient, polite and professional in every way. Each and every one of them answered my questions respectfully and patiently. They cleaned up after themselves constantly and when they left nothing was left behind except for a brand new dual fuel system that works seamlessly so far. I recommend Comfort Group to anyone looking to upgrade their home heating and/or cooling system. Outstanding, just outstanding.

The Comfort Group Heating Co

Google ReviewFeb 6, 2026
Scott R.

Scott R.

Jan 24, 2026

I am revising my review for Comfort Group. When it comes to the hard working installation crew, especially men like Steve Major, I would give them 5 Stars, A+. I’m a GC and I had Comfort Group install a large and complex 2 unit system in a spectacular log home I am building. It had its challenges but the guys who did the install work came through. I do have some issues with the communication skills of the management, which I believe they should work on. In this business, good, prompt and regular communication is paramount, and that ball was dropped multiple times. That said, in the end, they were able to come through, and I do appreciate that I did eventually receive the assistance I needed. I hope that on future projects, their communication ( calls, texts, emails) will be handled in a more timely fashion.

The Comfort Group Heating Co

Google ReviewJan 24, 2026
louise england

louise england

Jan 24, 2026

The sales guy said it was a one day job but it was a full 2 with marty s crew leaving my house clean and tidy at the end of each day The electricuan waited 20 for me to get home to discuss drywall holes I was not expecting The 5 pieces were put back into the wall and there was minimal dust and drywall patching So that was not as horrible as I thought The electrician also helped with an unrelated issue so I knew what bulbs I needed The crawl dpace was very narrow but noone complained On a Friday afternoon late Marty brought his ladder back out of the truck and painted a drain pipe high up to match the house - above and beyond duty then gave all the tip to his assistant. The crew were hard working competent polite and respectful. Excellent company in my experience

The Comfort Group Heating Co

Google ReviewJan 24, 2026
Leslie Lendvoy

Leslie Lendvoy

Aug 27, 2025

Wonderful service from the sales rep, Chad, and the next day installation happened as promised with very skilled technicians Kyle W. and Vasyl! We had four rooms done with cooling and heat exchangers. The appearance of the modern units is not intrusive, the noise level minimum, and the cooling amazing!! We got a lesson on how to use everything and installation was completed by the end of the day. They cleaned up well and were very respectful of our home, doing their best to place equipment and wires etc where they won’t be noticed. Thanks you Chad and Vasyl!!! 5/5 ⭐️⭐️⭐️⭐️⭐️

The Comfort Group Heating Co

Google ReviewAug 27, 2025

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