Synergy Rehab New West Physiotherapy | Massage Therapy | Chiropractor | Acupuncture | Kinesiology

Taegan Hickling

Feb 12, 2026

The Healthcare system in this province sucks. I get sick, i call my family doctor (btw i waited 2 years on the Fraser health waiting list to get matched up with a family practitioner) im told the earliest my doctor can see me is 2-3 weeks from now. So I go to the hospital ER and wait in a crowded waiting room for 9 hours. If you survive past the above ordeal trust me there is light at the end of the tunnel. This light goes by the name Synergy Rehab. I can do my physio in one room then carry on to my RMT in the next room down the hall. It's extreamly beneficial to have these two treatments in the same building working together in the intrest of the patient. The lady at the desk is pleasant, they have free coffee in the waiting room, the facility is clean and welcoming. My place of employment has the worst benefits package in the province (Green shield) with RBC as the insurance provider. Dispite this crappy coverage my 30 min physio appointment followed by my 60 min RMT appointment only costs me $60.00. I cant speak highly enough about Synergy Rehab. Your gonna have to come check them out for yourself.

K LG

Feb 6, 2026

Have tried most of their RMTs, and they have different strengths and are equally good. Ehsan is pretty thorough in working on my neck especially the front part. Javier is good for TMJ and leg work. Dylan has pretty firm pressure for the entire back. Liam seems to be pretty good at deep tissue massage. Jerome is good at dealing with trigger points. I now see Dr. Stefan (chiro) to help with neck stiffness and headaches, and he has been of great help. I really appreciate the soft tissue work that he does before adjustments. He also does not push the adjustment to the point that you will get sore after. He leaves it alone if it is not ready to go. Place is clean and has enough privacy (individual rooms instead of cubicles). Frontdesk staff are respectful and accommodating. They have free coffee for everyone! They also offer physio in this place. Physiotherapy services include IMS/Dry Needling, Shockwave, Vestibular and Pelvic Floor. They do direct billing to most extended health insurances, ICBC and WCB. The clinic (now located on 4th floor) is conveniently located in a medical building across Royal Columbian Hospital near Sapperton station if you take the train. Parking in the area is expensive because of the hospital but Synergy has 2 spots for clients but on a first come, first served basis.

Azra Demirovic

Jan 29, 2026

I can’t say enough good things about Katherine. She is truly the best physiotherapist I’ve ever had. From the very first session, she made me feel comfortable, understood, and confident in my recovery process. She is extremely knowledgeable, patient, and takes the time to explain everything clearly. Katherine genuinely cares about her clients and tailors each treatment to your specific needs. I’ve seen real improvement thanks to her expertise and dedication. Not only is she highly professional, but she also has such a warm and positive energy that makes every appointment enjoyable. I highly recommend Katherine to anyone looking for an exceptional physiotherapist. You will be in the best hands.

Avneet Kaur

Nov 1, 2025

I recently had an amazing massage with Kevin Herter, and I can’t recommend them enough! From the moment I arrived, I felt completely comfortable — the atmosphere was calm, welcoming, and perfectly set up for relaxation. Kevin took the time to understand my concerns and tailored the treatment to target exactly what I needed. His techniques were both intuitive and professional, with just the right balance of pressure and flow. I could feel the tension melting away, and by the end of the session, I felt lighter, looser, and deeply relaxed. What really stood out was the genuine care and attention throughout the entire experience. Kevin clearly has a strong understanding of the body and a real passion for helping his patients feel their best. I left not only feeling amazing but also with helpful advice on how to maintain the results between sessions. If you’re looking for a registered massage therapist who truly goes above and beyond for their patients, Kevin Herter is the one!

Kinjal Raiyani

Oct 1, 2025

I had the pleasure of being treated by Dr. Srusti Pipliya for ongoing pain in my shoulder, hip, and knee — and I couldn’t be more grateful for the care I received. From the very first session, Dr. Srusti demonstrated deep knowledge, professionalism, and a compassionate approach that immediately put me at ease. She took the time to thoroughly assess my condition, explain the underlying issues clearly, and tailor a treatment plan that really worked for me. Thanks to her expert guidance and hands-on therapy, I’ve experienced significant relief and improved mobility in all the areas that were bothering me. What truly sets Dr. Srusti apart is her genuine concern for her patients’ well-being and her dedication to ensuring long-term recovery rather than just temporary relief. Her positive attitude and encouragement throughout the process made a big difference in my healing journey. I highly recommend Dr. Srusti Pipliya to anyone looking for a skilled and compassionate physiotherapist. She’s truly exceptional at what she does.