South Burnaby Veterinary Hospital

danhya joceline galarza toral

Jan 19, 2026

I haven’t visited this clinic yet. I’m writing because I would like to know if you happen to have any staff members who speak Spanish. In the past, I went to another veterinary clinic and unfortunately had a bad experience because my English is not very good. I understand that language barriers can be frustrating at times, but I felt that the situation affected the way my dog was treated, and that’s something I never want to repeat. I’m currently looking for a clinic where my dog will be treated with kindness and patience, regardless of my level of English. Thank you for your understanding.

Daria Liukin

Nov 18, 2025

I’m disappointed to leave this review, but after two visits and no follow-up from the clinic, I feel it’s necessary. I visited South Burnaby Veterinary Hospital a few months ago with my dog, Rubi, and had a very stressful experience. The veterinarian made no effort to approach him calmly or help him feel comfortable before starting the examination, which resulted in an incomplete and tense checkup. I emailed the clinic afterward and was told a manager would call me, but no one ever followed up. This weekend, my partner took Rubi in for a quick checkup and vaccination, and the exact same issue happened again. The vet immediately tried to proceed with the exam without taking even a moment to connect with him. Any vet that works with animals should know that nervous pets need patience, reassurance, and a gentle approach, it’s part of professional handling. Rubi is a friendly dog who has never needed medication or special treatment at any other clinic. He simply needs a calm, compassionate approach, which unfortunately wasn’t offered in either visit. After two disappointing experiences and no response from management, we won’t be returning. I hope the clinic takes this type of feedback seriously, because it can make a big difference for both pets and their owners.

Marla Michaluk

Aug 10, 2025

I've been taking my dog Lucy here for the past couple years and am so happy I chose them to be our vet! The clinic is run efficiently and is always clean and welcoming. The staff are fantastic, especially considering my dog has high anxiety and gets very nervous when we go for our appointments. The technicians always go the extra mile to make her comfortable and to make her visits as stress free as possible. You can tell the veterinarians truly care about Lucy and are open to giving us different treatment options, while clearly communicating all relevant information so we can make informed decisions. Would highly recommend taking your pet here!

GF Hungryman

Jul 11, 2025

We had a terrifying emergency this morning — our dog had a ball lodged in his throat and was struggling to breathe. After a frantic attempt to clear his airway at the park, we rushed to South Burnaby Veterinary Hospital. Even though they aren’t an emergency clinic, they didn’t hesitate to help. The Dr. Butler quickly assessed the situation, the team calmly sedated our dog, and began working to remove the ball. When it initially wouldn’t budge, he explained the next steps clearly, but when he made one more attempt and gave it everything — it came out. Our dog is only alive today because of their fast thinking, skill, and willingness to act in a crisis. We are beyond grateful. This team went above and beyond for our dog, and we’ll never forget it. Thank you Dr. Butler and team. You are an amazing team that has a passion for pets and it shows through your care and determination. Thank you again

Danica Yurchak

Feb 26, 2025

Best veterinary clinic we’ve been to. They made us feel very safe and comfortable. The clinic was very clean and welcoming. Price was fair and staff were super knowledgeable. Would highly recommend taking your fur babies here!