Soul Automotive

Yevhenii Tiupin

Feb 18, 2026

I brought my 2006 BMW E46 to this shop for two specific issues: a suspected air leak (Check Engine Light was on) and an oil leak. My experience was beyond disappointing for several reasons: • Zero Effort: I work nearby and watched my car the whole time. It sat in the parking lot and was only inside the shop for about 15 minutes before they called me to say it was "done". Yet, they charged me for a full hour of labor ($125 + GST). • Incompetent Diagnostics: The invoice states the oil leak "appears to be" transmission cooler lines and "maybe" power steering hoses. They completely missed the actual, obvious leak from the valve cover gasket. • Ridiculous Excuses: When I asked why they didn't find the air leak (despite lean codes P0171 and P0174), they told me they "can’t diagnose it because it’s a BMW". I suggested using a smoke machine, but the mechanic claimed his "other methods" don't work on BMWs. This is an absurd excuse—air leaks follow the same laws of physics regardless of the car brand. • Poor Value: For $131, all I got was a printout of codes I already knew and a list of "maybes" that turned out to be wrong. If you own a European vehicle or actually want a professional diagnosis instead of a 15-minute visual guess, avoid this place. They either lack the basic equipment or the knowledge to do the job properly.

Randy Giffin

Jan 23, 2025

Had Soul work on my van a few months ago. Motor had multiple issues and they recommended a new one but I couldn’t afford it. I needed to try to get some oil pressure back to get by so I could save up. They were completely up front about not being able to warranty the work if I went against their recommendation, which I did. I had them investigate and replace the worn oil pump which gave me enough oil pressure to drive away. It’s surprisingly still running today and with that tired of a motor, that should be a huge reflection of their work. Quote was pretty accurate, given timeline was stuck too, they kept me updated, and the mechanic even gave me some tips on how to keep the oil pressure up. Would absolutely return and recommend!

Tara Carroll

Jul 2, 2024

I have had two great experiences at this shop and they are stuck with me now. I won't go anywhere else. I cannot recommend this place enough. Genuine and honest staff who will go over and above to get the job done right and for a fair price. Car problems are never fun to deal so special thanks to Miguel for always making the experience an easy and pleasant one. Top notch customer service!

Dana

Jan 24, 2024

My husband mostly dealt with the shop for my 2018 journey but the experience was terrific! When I called they were friendly and very knowledgeable without even looking at my vehicle yet. Got a quote from another place first for 600 dollars for a leaking power steering hose, when it was WAY less than that here, about 400 dollars less. Obviously a very honest mechanic, which is hard to find. 10/10 would recommend and will be using this shop for anything that comes up with either of our vehicles!

Gabriel

Jul 4, 2022

We picked our vehicle up from long-term parking at the airport and noticed a loud knocking sound when braking. We went to nearby Soul Automotive, and they immediately inspected our vehicle even though we didn’t have an appointment. Luckily we didn’t need repairs, but the mechanic took the time to clearly explain where the sound was coming from, and provided a detailed write-up and photos of the affected brake disc. The service went above and beyond our expectations, and we would not hesitate to recommend this business.