Shinez Auto Detailing

Roy Schmelzer

Sep 12, 2025

Was disappointed in the attitude at Shinez like they were doing me a favour cleaning my truck for which they were paid handsomely to do. Sorry I’m 75 and I have come to expect over those years that when someone was paid to do a job they did the whole job and not come up with the excuse of the day why they couldn’t do the job. I live in the country and my truck is dusty in all the cracks and corners, but it’s not soiled, dirty and full of garbage like many Rig Workers rigs. My wife paid Shinez $315 for a gift card to have my 15 year old truck cleaned. Shinez had my truck from 9:00 AM till they messaged me at 3:20 and said your truck is ready and by the way we decided to close at 4:00 today not 5:00. I had to rush 30kms into town to get the truck. The receptionist handed me back the card and when I asked why she said “Oh our pressure washer is broken so your trucks not washed, we refunded back $20 so you can use it next time you come in”. Excuse me, Shinez was paid to do a job and I was expected to come back another time, for what, another half assed job they couldn’t do. They did a fairly decent job on the interior but not close to what I’ve seen in other pictures. The spot above the steering wheel next to the dash was missed altogether and as seen in the pictures I could drag my finger thru it…. Spots on the seats and dash that were missed and you could scratch the area to remove what ever was stuck on it after they ArmorAll’d over it. The Brake Pedal was not ever cleaned, oops missed that as well….Sorry after this I will be sure never to go back to Shinez again…. I must apologize to the other lady customer that was waiting for her car too, sorry you had to hear me growl, I normally don’t make a fuss… I hope her vehicle was spotless. For any one reading this remember to check around first as there are other much more sincere detailers in Grande Prairie that deserve your business more then this poorly operated dive. To my beautiful wife of 52 years+ Thank You for thinking of such a thoughtful gift❤️❤️❤️

Alicia Jones

Jul 28, 2025

The Team at Shinez did an excellent job detailing my Durango! I took it in to have it detailed before our wedding and it is absolutely perfect and you would never know that two toddler boys normally ride around in it! It’s better than when we bought the vehicle a few months ago! Thank you guys for making another part of our special day perfect!

Jeremy Klassen

Nov 9, 2024

Called Shinez for a reason, I honestly thought I had the wrong truck when I opened the door! All the concrete dust, epoxy residue, and remnants of years of practically living in this truck were all gone! I will definitely be sending more vehicles over.

myko

Jul 27, 2024

absolutely wonderful job these ladies did!! picked up my car today and it was sparkling and shiny. it looks completely brand new! the girl at the front desk was also super sweet and was lovely to talk to! thanks for the great experience :))) would recommend to anyone

Dennis Morin

May 26, 2023

Was booked in for a cut and polish. was expecting more , brought truck home scratchs I showed them and expected to be gone were not, couldn’t get wash brush marks out, and there were areas on the chrome that still had the paste on it, tells me they are rushing their work. For 500.00 was expecting more.