Shapes Fitness Pembina

Harman Dhillon

Feb 8, 2026

(About Steven)“I’ve been a Shapes member for one year. I lost my fob and tried to access the gym in the evening while staff were still inside. Even after explaining that I am an active member, I was not allowed to work out. There were 2 employees inside named Steven and Michelle. Steven didn’t let me in even after explaining it to him again and again.I understand rules, but the experience felt disappointing and could have been handled better.” I am not going to renew my next year’s membership. Thank you

VATSALA PATEL

Jan 17, 2026

Shape is a great gym and a good place. I love working out here. Shushmita is very helpful, she guides very well anytime I have any questions about equipments, classes or even help with my payment inquiries. I highly recommend SHAPES for anyone that is looking to get fit with a budget friendly option.

Navdeep Kaur

Jan 17, 2026

Great gym with good equipment and a clean environment. The front desk members Susmita and Kuukua are very friendly, polite, and always helpful. They make everyone feel welcome. Really happy with this gym.

Raman Gill

Jan 13, 2026

I went to the gym today to sign up for a membership. My friend had a guest pass, but it didn’t show up because it takes 24 hours to activate (which was our fault). The whole purpose of using the guest pass was to see whether I actually liked the gym environment before committing. I asked the gym representative, “Jenny,” about membership options and the cancellation policy. She responded that because you were asking about cancellation, “it looks bad on me if I help you sign up.” I then asked if I could sign up online, and she said, “No, you can’t sign up online.” I followed up by asking, “So would you help me sign up?” She said she couldn’t because she was new and “if you cancel, it looks bad on me.” I asked her directly again if she would help me sign up. She said, “Yes, of course, but I’m letting you know.” I then asked if I could freeze my membership, and she said, “Yes, you can freeze it for six months.” I asked if there was anything else I needed to know. She responded, “If you cancel, there is a $20 charge for each use.” I asked again if there was anything else I should know, and she said, “No.” At that point, my friend asked if there was a sign-up fee. She replied, “Oh yeah, it’s $18.” This made me uncomfortable, because shouldn’t that information be disclosed upfront? Throughout the interaction, her tone was very aggressive, and I clearly felt I was being treated poorly. I then asked if I could see the terms and conditions before signing up. She handed me a document, and said there you go. On paper, it stated in Section A23: “Members may cancel this contract within 7 days of the initial agreement in person with the original consultant. Excessive use of the club during the 7-day period may result in the drop-in fee being charged.” There was no mention of a $20 per-visit fee, so I’m not sure where that number came from. Additionally, Section A25 listed a $5 fee for freezing a membership, which she never mentioned. At that point, I felt that fees were being hidden and that I was being deceived into signing up. I’ve never been treated this poorly in my life. I told her that I needed more time to review the terms and conditions before signing up, especially since she wasn’t providing full information and had mentioned that she was a new hire and that my canceling could affect her job. She responded, “I didn’t tell you about this impacting my job- I told your friend.” I didn’t want to continue the immature back-and-forth, so I ended the conversation and left. Update - I ended up going to regent location and signed up with “Tayia” She informed me about freezing cost, duration for freezing. Honestly, deals are better here, no enrolment fee and no cancellation fee, so if you cancel within the first week regardless how times you use the gym you won’t be charged.

Forkers Fitness

Oct 10, 2025

I visited Winnipeg for 5 days and Shapes fitness set me up with a pass for the week at a very affordable rate. The gym was phenomenal, I was blown away with the quality and quantity of equipment there. I especially loved the women’s only side which was essentially a whole other gym. Loved the climbing wall and lifting room with platforms and turf. This gym had everything you could possibly need. I would recommend this gym to anyone.