Prim Health and Beauty Ltd

Lexi Ann

Feb 2, 2026

Loved my experience here and already booked my next visit! The salon was clean with super calm vibes, and everyone was so kind and welcoming (plus offering drinks, which was a nice touch). Lauren was amazing—she really listened to what I wanted and made it even better. I honestly don’t think I’ve ever been this happy with a haircut it's super cute! Thanks so much, Lauren! 💕

LRE

Jul 15, 2025

Shelby made my pedicure experience today a fantastic one. She took her time and did not leave any detail go unnoticed. Through the appointment she made sure I was comfortable and the temp of water and parrafin wax was just right. Will definitely request her for my next pedicure at Prim 😁

Ernie & Joan Kreeft

Apr 30, 2025

Chantal is amazing! She is incredibly kind and caring, highly skilled, extremely knowledgeable and so funny! I always love my appointments with her and I never, ever, will take for granted that I am in the hands of greatness when I am in her care! Chantal is always up to date on the latest trends in aesthetics & laser and will never pressure you. She will always take the time to answer questions and explain each procedure. She truly is an expert in her field! The ambiance in Prim is always inviting and comfortable and the staff is friendly and caring. Lethbridge is so fortunate to have this outstanding business to treat and beautify clients!

Haley Van Rijn

Sep 25, 2024

I have been going to Prim for the last few years, and Kristi has truly transformed my hair! I am a blonde, and have never had such healthy hair in my life. The staff are incredibly knowledgeable, and always staying current on the newest methods and treatments. The atmosphere in the salon truly feels high end and relaxing (makes you feel like you’re not in Lethbridge, AB!!) most recently, Kristi styled my hair for my wedding day and I could not have been happier. Prim- you guys are simply the best!!

Nicole

May 27, 2024

I won’t return to Prim for future services. This was my very first visit to Prim. My stylist was 20 minutes late and although my appointment was for balayage, I left with uneven highlights and banding across my hair. Although my hair was toned during my appointment, it went very brassy within 3 days, which has never happened this quickly in the past. I contacted Breanne, the stylist, who defended her work and maintained that my hair looks good. She blamed my hair type as the cause for the result and said she feels she did a ‘very good job’. I then talked to the owner (Jerilyn), she offered me an appointment to try to fix my hair but it was with a newer stylist and I feel that my hair requires more experience to correct it. Not to mention coming back for a subsequent appointment is my time, and at a rate of $245, I should not have to come back and have more processing done to my hair. I then asked for a refund and was told Prim does not offer refunds and they stand behind their quality. This was my first and last experience at Prim as I will not return for any future services.