Pink Lotus Nails

Anonymous

Feb 16, 2026

I came here years ago for a pedicure and it was not good. Decided to give it a try again since my regular place couldn’t fit me in. Still not good. The chair was all cracked and peeling. I was asked if I wanted this granulated powder in the water I said i’m not sure what that is and she said it’s good and dumped it in - was charged $5 for it at payment time. I asked for sparkly white, which they didn’t have, so she tried to create it which I appreciated but it unfortunately didn’t look good. So I asked her to put something else on top to make it look better (wasn’t making her take it off) and she said last choice because you’ve already used too much money in polish. So incredibly rude. She did give a decent massage. But I won’t ever go back as there are much better places in the area for pedicures.

Crystal Matthews

Feb 5, 2026

Went today and got Gel X for the first time. Never having fake nails before I didn't know what is and isn't normal. The ended up putting way too much gel glue on and there is a ton of glue under the nail hardened and pulling on the skin of my fingers. Several fingers are in a good amount of pain now that I've had them on for a few hours. They do push up charges while you're sitting there and the nails cost me a lot more than expected for things I didn't necessarily want. I would never return to this salon.

A. Bo

Jan 3, 2026

My experience at this salon was extremely upsetting and unacceptable. During my shellac manicure, I felt intolerable, sharp, deep burning pain that shot from the surface of my nail all the way into the nail bed while the polish was curing under the UV lamp. It was severe enough that I had to pull my hand out, and it was absolutely not normal. The pain and burning was not normal whatsoever. When I tried to explain what was happening, the technician showed no real concern, just laughed at me! The manager — an older woman — was pushy and dismissive instead of listening or offering help. That lack of care made the situation even worse. I am still dealing with pain and sensitivity in the nails they worked on after almost a month! My nails are so thin, chipping and fragile! It is really a shame that proper technique or basic customer care was not provided. They do the same thing to others as I spoke with friends who used this salon. I strongly urge others to be cautious before going here. I will not be returning.

Daniela Del Boccio

Nov 26, 2025

I went in on Friday for a regular manicure and pedicure and had a very disappointing experience. While I was there, the staff kept upselling me on extra services to charge more. They insisted I should do shellac because they said regular polish would peel off the next day. I agreed, but I ended up paying much more than I expected, and now, only four days later, my nails are already peeling. On top of that, the environment didn’t feel professional. The staff constantly spoke to each other in their own language in front of customers, often looking over at me while talking. It felt uncomfortable and rude, as if they were talking about me and I couldn’t understand what was being said. Overall, I’m very unhappy with the quality of the service and the way they treat customers. I won’t be coming back and wouldn’t recommend this place.

Sara Mozafari

Oct 25, 2025

I’ve been a loyal customer at Pink Lotus Nails for over a year. I went there less than a week ago for acrylic nails, and very next day one of them chipped. I called this morning and asked if they could fix it or possibly change the colour for free , and they said yes. However, when I went in, they still charged me the full price. I ended up spending another hour there and had to pay again. If the quality had been good in the first place, I wouldn’t have had to waste my time and money returning. I’m really disappointed — I don’t think I’ll be going back 😞