Peakform Wellness - Burnaby Metrotown

Veronica Sayer

Dec 9, 2025

I left Dr. Chan’s office at Peakform Wellness feeling severely disappointed and angry. I had arranged this consultation at a new clinic close to home, took time off work, and showed up genuinely hopeful—especially after researching Dr. Chan’s background and seeing that he claimed expertise in the kind of back, hip, and foot pain I’ve been dealing with. My pain is a combination of old issues and new ones from an accident 18 months ago, and I had every reason to believe he’d be able to help. Dr. Chan spent barely ten minutes with me before claiming he didn’t think he could help me. That statement alone was deflating. He said he did not believe he could help with the pain. What made it even worse was how quickly and firmly he pushed me to seek help elsewhere—even though Peakform offers massage, physio, orthotics, and acupuncture right there in their own clinic. Why send me away for the very things your office provides? I said in my intake form orthotics for pain in foot. made no sense, and it felt like he he was passing judgement before even any assessing amy part of my body AT ALL! I have comprehensive coverage through private insurance, First Nations Health Authority, Canada Life, and an active ICBC claim. I just needed help. I can’t help but feel, after the way I was dismissed, that he discriminated against me upon looks. Sometimes when you carry First Nations Health Coverage there is a lot of judgement upfront. Just saying I am still not sure why he would send me elsewhere. I cannot recommend Dr. Chan or Peakform Wellness after this experience.

Jasdeep Sahota

Nov 27, 2025

I got a massage done by Collin Mcarthur, it was sheer wastage of time, he was literally playing with pressurizing his fingers to waste time by sitting on rolling chair thing throughout the massage. I gave him clear instructions that I need full body massage with special focus on legs and neck & shoulders. He said he will as he serves so many downton office job clients, he understand. Then, surprisingly, he didnt even touch any any thing in the body except legs. Even the leg massage was 4/10. I told him thrice probably to lower the pressure. I could not give him any more instructions-I gave up. After I told him, he didnt do anything else, he gave a lame excuse that he felt my legs needed more work. so, he did that only. Does that make sense!! as a solution, he was like, I wont charge you. But, I still ask him and receptionlist to charge my Insurance on file because It was not about saving Insurance money, it was like I needed relaxation not disappointment from the poor service. I literally woke up, sacrificed my sleep to get this massage. I would never recommend Collin Mcarthur to anyone for massage. Apart from him, the receptionlist at both the clinics in east vancouver and Burnaby were so nice especially the East vancouver one and Nandan kumar was very amazing massager for my first massage session. Lovely massager. My friend got massage from Satsuki, she was lovely massager as well.

Jessica Xing

Nov 26, 2025

A friend of mine recommended this clinic to me. And I was in the process of comparing other clinics' chiropractors. It was right good timing to try to decide which one to go to consistently. After the comparison, Dr.Chan's professionalism and excellent skills impressed me, which made me decide to choose Peakform Wellness eventually. I described my uncomfortable spots. Dr.Chan could figure out the reason and share the relevant knowledge with me. The simple and practical advice from him made me feel better. The most important thing is that we actually do it, and it will make us feel better. Maybe I'll add a bit of a massage therapist to assist the process in the near future to enhance the result and fix the problem quicker.

Sara Sunghee kim

Jul 26, 2025

I was referred to this clinic after a car accident, and although it’s a bit of a distance from where I live, it has absolutely been worth the trip. Dr. Chan is exceptionally kind and attentive, providing thorough care to the areas in pain. Sophia, one of the staff members, is also incredibly courteous and helpful. I wouldn’t hesitate to recommend this clinic to anyone — it truly exceeds expectations.

Michael

May 22, 2025

It’s always a pleasure to visit the Peakform clinic. Dr. Chan is professional, personable and extremely knowledgeable. He takes the time to ask the right questions and listen to find the root of the problems. He tailors each treatment based on my progress, which has made a noticeable difference in the way I’ve been feeling. The front desk staff are also fantastic—friendly, personable, and always make you feel welcome. Overall, a great experience every visit.