Orangetheory Fitness

denis jones

Mar 1, 2026

This is the only gym I would regularly attend. The community and staff are all wonderful!

jocelyn buss

Nov 15, 2025

A bit frustrated with the way staff communicate at this studio. I was told I could use the heart rate monitor for free for the first 10 classes (as a selling feature when I was on the fence about buying an 10 class pack) and then charged for it. When I brought this up they then said “in the future we won’t charge you again” but no refund was offered. I was also told they would make an exception and let my passes not have an expiry date (as another selling feature at the time of purchase, as I work out of town), but when I went to use them, they did have an expiry. After a bit of telephone tag with the manager, I was able to get the expiry extended, so that was nice! I was also told I’d get an extra class on a 10 pack class (+ the free demo) for a total of 12 (as another selling feature at time of purchase). I recently had a to cancel a class, with plenty greater than 12 hours of notice, and the class “disappeared” and didn’t come back to my account. When I brought this up and the front desk they said this was unusual and not possible as I had “used all my classes”. It wasn’t communicated that I had been offered the extra class. It wasn't communicated that I was allowed to borrow the monitor. And it was communicated that my classes didn’t have an expiry. While these are all very nice things upfront, it ended up being a lot back and fourth with the staff about these things initially promised to me. It made me frustrated that they didn’t believe me when explaining this to them. In the end, the gal ended up giving me a class back as a “courtesy”, but really, it was promised to me in the beginning, but not communicated to anyone else. Her manner made me feeling like I was asking for some grand gesture or exception to be made. Then the manager called and left me a message reiterating that I had “used all my classes as paid for” and had one late cancel (which I was already counting), but they were “happy to give me an extra as a one time courtesy”. But again, was promised in the beginning and was in my account. If I knew I was going to lose the class, I wouldn’t have tried to reschedule it. The voicemail was to “check in” but came across as just reminding me that I was “wrong”. I think they try to reel you in my giving you all these lovely bonuses, but in the end they aren’t carried out, and you may not notice if you don’t pay attention. If you try to bring they up, they have no record of what was promised, which again, is very frustrating.

Samuel Dean

Apr 2, 2025

Best Gym In Town! Lively Coaches, Great Music, Great People! The Facility is always spotless clean and well kept by all. If you are looking for a gym that will make a difference in your physical and mental journey, this is it.

Cory Davoren

Nov 26, 2024

The sweets and “snacking” and life had caught up to me and was in desperate need to get back on track. I am not one for gyms and tend to get in my head with groups and gyms. I decided to try orange theory last year and it has been life changing. The atmosphere, owners, staff, head coach, coaches and people are all unbelievable. It truly is a new family. Everyone is so welcoming. It is truly hard to put into words. Everyone looks out for each other and cheers you on and you may find your competitive self come out and push yourself a little further. So… if your thinking of a gym, get your but down and try a free class. You won’t regret it 🤟🙌

Rebecca Worthington

Jun 11, 2023

Very welcoming facility. Clean facility and quality equipment. Love the workouts as they are always different and push me to my max. I'd never work this hard in one hour anywhere else. The coaches are fun, kind, knowledgeable and want to see you succeed in your fitness goals. If you want a challenge or need to get back into taking care of your health this is an awesome gym to join!