On Line Collision Ltd - ICBC Auto Body Shop

mariah T

Mar 6, 2026

I had some cosmetic damage on my front bumper and brought my car in to get it repaired. I was originally told the work would likely take about a week, which seemed completely reasonable, but I was pleasantly surprised when it was finished in only three days. The results were incredible. My bumper looks completely restored and like new again. The experience from start to finish was great. The receptionist and other staff members were extremely friendly and helpful, which made the whole process easy and stress-free. I’m really impressed with the quality of the work and the customer service. I would absolutely recommend them to anyone needing auto body repairs!

Brandon Lapp

Feb 25, 2026

Amazing repair shop. They fixed my crashed 370z in a week and a half and Kristi was amazing throughout the whole process. Kristi even stayed late for me so I could be able to pick up my vehicle. I could not be happier!

Yuan Liang

Feb 24, 2026

I had a rear-end collision with my 2023 Toyota Camry and chose On Line Collision for the repairs. I’m extremely impressed with their professionalism and quality of work. The repair was done flawlessly — the paint finish is perfectly even, with no visible imperfections at all. You would never be able to tell the car had been damaged. Their workmanship and attention to detail are outstanding. Previously, I had repairs done at a private shop in Richmond. I was told it would be cheaper, but in the end, I paid more and was not satisfied with the results. This time, the repair process was actually more complex, yet the cost was lower and the quality was far superior. On Line Collision is honest, transparent, and reasonably priced. I truly feel they are a trustworthy and reliable auto body shop. Highly recommended.

K T

Jan 8, 2026

Had my RAV4 repaired after being rear-ended. Excellent service, and the repair was completed faster than estimated. From the estimation to the courtesy car arrangements (thanks for being very accommodating!) to the pickup of the repaired vehicle the experience was great, whether on the phone or in person. Kristi and Lindsey were wonderful! Would definitely recommend On Line Collision to anyone.

Sharon Newbery

Oct 30, 2025

I took my truck into Online Collision and they were very easy to deal with. Nice rental vehicles. The best part is my truck came back looking brand new!