North Shore Wellness Centre

amanda jeffs

Feb 28, 2026

Came on time for my appointment at 5:00, the entire office was empty with no receptionist. I waited until 5:15 and the RMT came out and said he was cleaning the room. The interest in my needs completely declined once he realized I was only in town for a month and wouldn’t be a regular customer. I left being told to roll on a ball every morning and things might improve. Once I was dressed to leave at the elevator he told me he forgot to give me my heating pad. Wouldn’t recommend this place.

Kim Mattinson

Feb 4, 2026

Bryce is extremely knowledgeable about his field, especially with sports injuries. After my first appointment, I have already improved my range of motion and reduced my pain. I look forward to gaining strength as I do my exercises he recommended.

Cristine

Jan 30, 2026

I understand that businesses have cancellation policies, but this experience was genuinely distressing. I had just returned from my country of origin after burying my father. After a 12-hour flight going back to Canada, I became ill the night before my scheduled massage and called the clinic first thing in the morning to cancel. Despite being sick, grieving, and financially strained from funeral expenses, I was charged the full $130 no-show fee. I explained my situation multiple times — by phone, by email, and even in person after being asked to come into the office. I cried while explaining what I was going through on the phone, hoping for even a small amount of understanding. Nothing was resolved. No exception, no credit, no compassion — only repeated reference to policy. Being asked to come in gave me false hope that the issue would be handled humanely, but it was not. This experience left me feeling that this was a money-driven place rather than a client-centered wellness clinic. This was not just about money, but about how cold and dismissive the interaction felt during one of the most difficult times of my life. I left feeling unheard, and emotionally drained so I'm never going back to this place.

elmira tavallaei

Sep 27, 2025

I had an amazing experience with Hamid Salahi. He is highly skilled, attentive, and creates such a relaxing and comfortable environment. His technique really helped relieve my muscle tension and I felt completely rejuvenated after the session. 🌿✨ I truly recommend him to anyone looking for a professional and effective massage therapy.

Ruby Esmundo

Oct 25, 2023

My massage therapist is Mitch and he is professional. I have received patient-centred care. Nice staff, street parking for 2 hours, close to bus station, and the washroom is clean.