Norm's Plumbing, Heating & Air Conditioning

Marlena S

Mar 8, 2026

Norm’s was awesome to give me same-day service when one of the elements on my hot water tank blew. They even were able to come earlier than originally predicted. They were fast, efficient, and it was nice to be able to pay on the spot and not have to worry about dealing with an invoice. Thanks again, Norm’s - you’ve got a loyal customer here!

Norm Loiselle

Mar 6, 2026

NORM'S Plumbing and Heating is one of, if not the best company in the Nanaimo and Area for plumbing and heating. This company like all great company's has and is able to attract and retain some extremely professional people from the office staff to all of their field crews servicing all the calls big and small. I had two jobs completed at my residence over the past 3 days. Both these jobs were huge for me. NORM'S were not only able to help me save big money they were able to get this work done in a timely matter with very little interruption to my schedule. The crews were professional, polite and extremely competent. It is always a pleasure to watch skilled trades doing their work. If you're looking to upgrade you're heating and or plumbing systems; NORM'S is definitely the company to call. Do yourself a favour and give them a call you will be glad you did. I am extremely happy with the whole experience. Big thanks to all of you that were a part of the work completed at my home. Congratulations to all of NORM"S staff it is because of all of you that this NORM'S company is a Top Shelf company. Cheers, Norm

Norm Loiselle

Mar 6, 2026

Very happy with this whole experience. Always nice to watch skilled trades at work. First time using this type of heating system. The guys were very reassuring and told me to give it time. I’m pretty sure they are absolutely right and once I get use to it I’ll come around. I know I will be extremely happy when it turns hot and the cooling system comes on. The guys were really good with all my questions and showing me how to use the smart thermostat all round they did a great job. Definitely would have no problems recommending this company.

12mrking

Feb 20, 2026

Norms plumbing and heating was fast , next day service , Graham called and showed up 1 hr early , he was knowledgeable and professional left no trace he was there except for a new water tank. I would not hesitate to recommend this family owned company.

Real Charrois

Feb 12, 2026

The installation team was very friendly and did an excellent job. We recommend Norm’s for Fair pricing and discounts offered. They offered a good solution for our heating system, checked air returns and vents for flow and made the required modifications to ensure the system would run at optimal efficiency.