Lynn's Plumbing Heating & Cooling Southside

Anthony Cerqueira

Mar 1, 2026

Usually the old adage is 'good, fast, cheap - choose two' but unfortunately Lynn’s seems to have chosen speed at the cost of both quality and price. My experience with the installation of an HRV in my unfinished basement involved: 1) trouble with the sales rep over promising features only to walk them back later. 2) The expert technician not arriving onsite early to indicate intake/exhaust port drilling sites. 3) The crew that did the work were unfamiliar with how to install the unit. This led to them drilling the holes incorrectly, sealing them improperly, attaching the HRV lines to the furnace and exterior incorrectly, not properly attaching the electrical to the furnace, and using improper ducting tape for sealing lines. 4) When I, as the homeowner, identified that there were some problems, Lynn’s only sent their expert after I froze the cheque to them. 5) As I was unsatisfied with the situation, at this point the issue was raised to upper management, who repeatedly called outside my stated availability. Once contact was made we arranged for an independent contractor to assess and repair any issues. All the clerical staff and technicians that I spoke with were very professional, but the larger corporate structure left much to be desired. My impression is that of an overworked staff stretched thin by new management trying to raise profits for next quarter. Hopefully this episode will encourage structural changes, allowing the company to remain successful going forward. In summary: if price is no object and you need something simple done fast, you’ll probably be fine with Lynn’s - but make sure you check over their work. Management prefers to send rookies first and experts only if you spot a mistake.

wenbo bai

Nov 6, 2025

I have recently replaced the furnace and hot water tank with Lynn’s, the installation was done yesterday. I got a fair price and an excellent install service. Three technicians came and did very meticulous and conscientious job. I am 100% satisfied with the service so far.

Beauregard Charles

Sep 19, 2025

A friend reccd them to me, and I have no regrets using this company. Moved into a new house with a cluster of problems. Admin lady is super nice and good at figuring out what me, the distressed customer, is freaking out about. Plumbers are A+. Love Beanz, he's super affable, good at explaining, nice to interact with, which, if you've been through the wringer, is like a beacon of hope in the dark of endless repairs.

Leeann Thompson

May 20, 2025

Starting with the in-person visit with Dallas, and after my research of companies this was a easy decision. The people, the furnace and heat pump, and the installation was flawless. What I appreciated the most is the information the installers shared and their suggestions. During the installation, and when finished the review of everything that was done, what I needed to know and do, and the how everything worked was given in terms I understood. The two people installing were knowledgeable, careful and precise. Every step of the way was TOP-NOTCH. We've had this for 11 months and couldn't believe the difference during the winter and the savings on our hydro bills. Without reservation I recommend Lynn's.

Steve Lukacs

May 17, 2025

It was time to replace my aging furnace and called Lynn’s for a quote. They didn’t even have to come down, I provided pictures of the furnace and surrounding area. Received a quote in short order. Lynn’s wasn’t the cheapest but still very well priced and offered a great product and high service reviews. I chose them to install the new furnace and definitely made the right choice. Very professional, excellent installation, fast and very good communication. 100% recommend!