J's Engraving & Keys

Sadia

Jul 21, 2025

Went to send a parcel to USA. I was confused on mailing options. Clodagh was right there to help. She guided me so well and helped me save money on shipping. She has a caring and very kind way of talking. Clough deserves a raise. I have sending parcels through this store for quite bit of a time now and she is always ready to help. Convenient location of the store too

Hanaa M

Sep 27, 2024

I have had excellent customer service from Clodagh. She’s amazing compassionate and caring. Thank you for having such an awesome representative. A+ service. Thanks Hanaa

Harry Singh

Jul 10, 2023

So Firstly I was supposed to receive a parcel at home from Canada Post. I stood at home waiting for it, and left a note outside my door "I'm at home please knock and don't leave the notice" and when I refreshed the tracking website it said Notice left. When I went outside I checked everywhere there was no notice at the door. After chatting with customer support I got a notice number and address of this location. I called twice to check if they had my parcel, no answer. I had to drive over there to just hear that my parcel isn't there yet. So basically #CanadaPost Mailman screwed up didn't even come to my home to deliver the parcel I don't know what they are getting paid for if not delivering the parcels at home and then I had to drive there because they don't pick up the phone or return calls.

Rupinder

Jan 16, 2019

The worst customer service in Canada, The lady just said whatever not my problem. Unable to provide accurate information about pricing couldn't refund the extra money because she was unable to do so. 20 dollar difference between price from one day to another didn't have any answer for anything almost rude to everyone walked in. It would be nice if any body even take responsibility of that kind of behavior. Never felt that humiliated ever before.

Don Smith

Jan 3, 2019

Service is great! I use Flex Delivery to ship all of my packages here instead of the postal outlet that is actually closer to my home. I get 1-2 packages per week here. The friendly and helful staff are wonderful.