Jocosa Limbert Photography ~ Fort McMurray Newborn Photographer

Brittany R

Dec 9, 2025

Went to this “professional photographer” for photos and was told they’d be ready by November 30th. After I inquired twice, there was a new excuse each time — and I get it, life happens. But by December 9th, after yet another excuse, I finally reached out again and asked for a refund. Instead of taking accountability, I was met with gaslighting and told I was the problem. The level of unprofessionalism, especially considering how much she charges, is honestly outrageous. And seeing honest reviews being deleted on Facebook… that speaks for itself.

Sarah

Dec 9, 2025

I’m extremely disappointed with the lack of communication you’ve shown to a client. We understand that life happens, but leaving a new mom—excited for her first baby and looking forward to experiencing the holidays with a mini photo shoot—without answers is unacceptable. These photos were meant to be cherished memories for years to come, and something her family could share during the holidays. Your silence took that opportunity away. I don’t think you understand the hurt and the guilt this has caused her. If you weren’t able to deliver the photos when promised, you could have at least communicated that or offered a refund so she had the chance to find someone else. Instead, the moment has passed, and now the photos won’t even reach family and friends in time for the holidays. This experience has left us feeling overlooked and let down, and I truly hope you take this as an opportunity to improve your communication and respect for future clients.