James Quality Cleaners Quality Dry Cleaning & Alterations

Michelle Smythe

Jan 22, 2026

Louie is a wonderful business owner and an honest man. I appreciate his hard work. He knows his stuff. He makes garments look increadible. For those with comments on the alterations and tailoring, that is a separate part of the business than the dry cleaning.

Gerry Rousseau

Jul 25, 2025

Absolutely disgraceful customer relations, initially called to get a price on getting the cuffs of my suit jacket taken in, I was asked if the cuffs had buttons, I responded with a yes. The owner told me that a button would have to be repositioned, I absolutely understood and accepted this. He said it would be about $40, I accepted and brought the jacket in and had it pinned to where it should be at the hinge of the wrist. When I went to pick it up the cuff was not even close to where it was originally pinned, upon examining the cuff it was obvious that whoever hemmed it did not want to reposition the bottom button so hemmed it as close to the button as possible which still made the cuff too long and instead of the bottom button being an inch from the cuff as it should be it is now 1/2 inch from the cuff. Then to top it off the bill comes to $68 for a job that was never done properly to begin with. If it had been done properly I would have paid the $68, but obviously it wasn’t so I only paid the estimated price he had originally gave me on the phone. He wasn’t there when I picked it up so I called him the next day to complain that I wanted my money back, he never once apologized for a job that wasn’t done properly or even asked me to bring it in again but instead started berating me calling me a liar. A man who deals with the public should have more respect and integrity for the work he does, he has revealed no such qualities.

Jessamine Lao

Jun 11, 2025

Impeccable service, quick turnaround, and clothes that always look brand new - easily the best dry cleaner in town. Highly recommend!

Shakira Norman

Dec 7, 2022

James Quality Cleaners did an amazing job with my queen down duvets! He was even able to get a cat urine stain and smell out of them. They were very friendly, informative and provided a quick and professional service. We also felt the pricing was very fair. We will definitely be using them again and would recommend others do too!

Susan Mills

Oct 4, 2022

I had an accident with garlic butter and spoiled the sleeve of a new and much loved brushed cotton blazer. I didn't think I would ever be able to wear it again. I researched reviews for dry cleaners in Victoria, and chose this business based on the positive reviews. I am so happy I did! The lovely owner/manager managed to remove the stains completely at an incredibly reasonable price. He was a pleasure to deal with and I will never take my business anywhere else. I will be recommending James Quality Cleaners to all of my friends and co-workers.