Hillary's Cleaners

Thaddeus Boltox

Jan 11, 2026

Three weeks to dry clean a shirt. Four visits to finally get it back. They told me they lost it. They told me I never dropped it off. Then they finally found it. Told me I hadn't dropped it off until the day they found it. Told me they didn't work that day. Told me they had advised the manager. Then charged me full price. All excuses No apologies. Super defensive against no raised voice. Wouldn't look me in the eye. No thank you garbage service, I have other options for dry cleaning.

Christina Kevins

Jan 7, 2026

Truly disappointed to have to leave this review. I brought in a winter jacket to have the zipper repaired and specified that I did not want the zipper replaced, making sure to state that I would have been fine with leaving the zipper in its original condition if repair was not possible. Lo and behold, I went to pick it up and the zipper had been replaced with one that was far inferior to the original, and with no notification to me. Needless to say, I was unwilling to pay $71 for a repair that I specifically requested to NOT have done. The staff member that I spoke with that day was kind and understanding, and she suggested that I call and speak to the manager, although she couldn't tell me when she would be in next. Fast forward to today, when I called and spoke to a very kind person named Mary who said that she would speak to someone to help me sort it out. The next person who came on the phone did not identify themselves, but they were abrasive from the start, scolding me for not paying for a service that I did not want done, and her only solution was to "rip the zipper out" and provide me with an old one to sew in myself. I said that would be fine, provided that I could get the original zipper, which of course they no longer have. After yelling at me repeatedly, I gave up and hung up the phone. It's bad enough to have my coat ruined and be charged for a service which I did not want, but to then be berated for not wanting to accept a ridiculous non-solution was frankly beyond my limits of tolerance. I will absolutely never bring any alterations back to this place.

Margaret Labelle

Nov 5, 2025

Everyone is so friendly and professional. “Regular” cleaning items are cleaned perfectly and in a timely manner. The BIG bravo lies in their ability to get tough stains out of garments…. Eg … salad dressing g on a linen dress … Ruined ….NO …. Hilary’s got it out and back to new .

Dean Paquette

Sep 27, 2025

I had never been to a professional cleaners before. I went to the one on Wellington and was pleasantly surprised by the incredible service I received from Andrea! They went above and beyond helping me with my dress suit. I really appreciated the care and friendliness. I will definitely be going back to this location for that great service, especially from Andrea! Cheers

Matt

Aug 20, 2025

Wine stain still visible after two cleans I brought in a $348 Reformation Dress (98% organic cotton, 2% spandex) with a small red wine spot. I dropped it off the next morning while it was still fresh. Their site mentions wine stain removal, which is why I chose them. After the first clean the stain looked the same. After the second it only faded. I paid $33.50 and was given vague excuses about “no guarantees” and “different fabrics,” with no warning up front and no real solution after. Staff were silent when I flagged the wine at drop off, and there was no offer of a refund or credit. Disappointing result and communication. I’ll update this review if they make it right.