Grotto Spa At Tigh-Na-Mara

Mia van der Kop

Mar 1, 2026

I went here to years ago with my daughter. Booked a trip with my mom this time and read the reviews a few days before our trip and based on the reviews, almost cancelled the booking! I was pleasantly surprised that they have made so many improvements since I had last been. The 4 saunas are a big plus, as well and the outdoor seating and drink/snack service. The staff we ALL amazing and the changerooms are immaculate and have everything you need. We were both happy with our massages. The only thing was the dining experience. Very cool to just eat in your robes but the food was unimpressive. When I went with my daughter the kitchen was closed but they prepared amazing charcuterie, so I figured the tapas would be as good. Sorely disappointed. Everything was sweet. Kale salad with blueberry granola, leek and duck tart with a sweet pastry. They seem to focus more on being "fancy" than actually providing food that is delish. And it is expensive. We had a far better meal for less money at the Nanoose Bay Cafe the night before. I agree with others that it is ridoculous to charge an auto gratuity on the pools/sauna experience, and I don't understand why the gratuity is automatic for the massage either. It should be at your discretion. Apart from that, we had a great day!

kara

Mar 1, 2026

We had an amazing experience at the Grotto pool and during our treatments! Alicia was lovely and provided me with such a pleasant experience during my facial. The Tapas were great too, Robin brought a ton of knowledge to the table. Deducting one star due to another guest using their phone for photos during the Tapas, which a female hostess watched and did not mention the no phone rule... Made me uncomfortable that I was in the background of their photos.

Shereen Castro

Dec 27, 2025

A great experience similar to the Nordic sauna experience we had in Bugøynes. Just a bit crowded today, probably because it's boxing day? We just had to time our hot tub and sauna to alternate with other guests to maximize experience. Overall, I am happy to have tried this, we were also lucky with our service host, Abigail. Very attentive and she made sure to answer all our questions.

H N

Nov 13, 2025

Overall a really nice visit! The service was very pleasant, it was a peaceful and relaxing environment to enjoy. The refreshments were tasty, the garden walk was adorable & we had the opportunity to see little bunnies. It was confusingly difficult to reach someone to book. 2 inquiry emails & 2 phone calls before connecting with anyone. And while it wasn’t expected, it would have been nice to receive some level of acknowledgement for the milestone birthday that was being celebrated. We will have to see what other spas are in the area, but we’ll likely be back!

Janice McLean

Oct 25, 2025

I’ve been going to the Spa at Tigh Na Mara for many years and always enjoyed my time spent there, but this last visit a week ago, was so disappointing and overpriced. I left feeling scammed by the whole experience. My ‘Spa Experience’ was not relaxing and calming, instead it was more like a recreation centre pool and was noisy and PACKED with people. The hot tub was overly full of guests too and I waited an hour to be able to use it. I mentioned to one of the staff about how full and loud the grotto was that day and she said she’d talk to the manager, but didn’t return to me to tell me what her manager said. The cost is not in line with what you pay for and to top it off there’s a mandatory 15% gratuity for the spa experience included on your bill. Gouging at its finest. Is $115 not enough for a noisy pool area? The Tapas dining is a pale imitation of what it was in the past, and again is overpriced. The sponge cake for dessert tasted like it was brought at a supermarket and didn’t justify the cost. Overall, this isn’t the Tigh Na Mara I’ve experienced in my past visits and I won’t be returning or recommending it until improvements are made in the cost and quality of the experience. Judging by previous comments left by guests, I’m not the only one that feels this way…