Good Grade Mechanical Ltd.

Jeff S

Jan 19, 2026

Feedback we had to Good Grade Mechanical... specifically about Owen. We wanted to take a moment to share some feedback about Owen and the work he’s done at our home. It’s important to us that you hear directly how exceptional he has been throughout the entire process. Owen consistently demonstrates a level of professionalism and care that really stands out. He’s responsive, thoughtful, and incredibly reliable — the kind of person who follows through on every detail without needing to be asked twice. What impressed us most is how he goes out of his way to make sure the job is done not just well, but properly. Beyond the technical side, Owen brings a calm, respectful, and solutions‑oriented approach that makes the experience genuinely positive. He communicates clearly, sets expectations, and treats the space as if it were his own. He represents Good Grade Mechanical with integrity and a strong work ethic. We’re grateful for the work he’s done and wanted to ensure you knew the impact he’s making on the customer side. He’s a huge asset to your team. Thanks again, Jeff & Lisa

theodora borissov

Jan 19, 2026

For almost 20 years our household has relied on Jason and his great team at Good Grade to look after our water-based home heating system, our on-demand natural gas hot water tank, plumbing connections during home renovations and any plumbing emergencies. We've always received fast and competent service, good information that helps us with our decisions and peace of mind that help is just a phone call away when we need it. Thank you!

Susan Robinson

Dec 12, 2025

We are very happy with our new on demand water heater. This was to replace the water heater we had for 14 years. The hot water wasn’t lasting long, so we knew it was going to last much longer. Chris came out, and gave us an estimate to replace it. He suggested we could have a service maintenance done on it in order to extend the time it would last in order to buy us a bit more time to save up for it. This worked perfectly for us. Although Good Grade was not the lowest price, the product Chris suggested we go with, will last much longer than the one we were replacing. So we thought pay a bit more now to have it last nearly twice as long. Averaging out the cost over that many years made complete sense to us and saves us replacing it again in 10 years at a higher rate in 2035. His installers were on time and tidied up after they were finished. Also gave me a quick walk through of the system and how it works.

Amy B

Aug 14, 2025

This company shines: prompt and professional communication on the admin end and my technician arrived right on time and was swift and informative and cleaned up so nicely afterward. I’d rename this company “best grade ever”. Thank you.

Ashley

Jan 18, 2024

I had my tankless water heater serviced (cleaned) today. Jason was on time, very efficient, friendly, and thorough! He identified some code issues the original plumber (different plumbing company) made when it was installed years ago. He made some suggestions of things to watch for and consider at a later time. I appreciated the time he took to explain things to me without any pressure to get further work done! He reassured me nothing was urgent! He even gave a suggestion on a minor repair I could do on my own. The company’s upfront and reasonable flat-rate pricing, for this particular service, was the initial reason I chose to use them. I highly recommend this company for their honesty and integrity! I will be using Good Grade Pluming again! Thank you Jason!