Gold's Gym West Broadway

Ksenia Krasova

Jan 23, 2026

I really liked this gym and the facilities, and I genuinely enjoyed being a member. The overall customer service felt cold though, the front desk staff rarely smile or make you feel welcome. Due to life circumstances, I had to change my apartment. I didn’t move more than 30 km away, but my new location and schedule made it unrealistic to keep coming to the gym. I work hard, and the only time I could go was very late at night, which simply wasn’t sustainable anymore. Even though I explained my situation, there was no flexibility with the cancellation terms, and the early cancellation fee turned out to be very high. I understand this is written in the contract, but in today’s economy, when housing situations change so quickly and people are already under a lot of pressure, this feels very heavy. I truly wish there was more understanding for real-life situations. Please think very carefully before signing a long-term contract and make sure you’re prepared for every possible change.

buba jones

Jan 19, 2026

The brand of equipment is called techno gym. Have you heard of it? No no one has for many obvious reasons. None of the plate loaded machines are mapped properly. One side of the gym is cardio the other side is the real gym. The dumbells are rubber and have wide handles so they kinda suck too. Because how horrible the technology gym equipment is this is a no go. It's as if they got a super discount on the equipment. The amazing thing is how do companies still make shit equipment in 2026 and why do people buy crap equipment. Long story short dont bother

André Derderian

Nov 22, 2025

Huge shoutout to Gold's Gym! I've been loving the different training classes and truly appreciate the variety and quality of the machines . I highly recommend it to everyone looking for a serious workout! Speaking of looking good while lifting: I'm ready to rock the gear! When are you guys expecting the next shipment of Gold's Gym T-shirts and hoodies? I need to get my hands on one! Let me know!

Stephanie Hendy

Nov 5, 2025

This is the best hidden gem gym that I scoured all of Vancouver to find! It has a huge open layout, peak times aren't busy waiting for equipment, the equipment and staff are welcoming and inclusive. I truly look forward to my workouts, here!

Callum Tam

Oct 2, 2025

Avoid Gold’s Gym if you can. I signed up for a membership in February and later went to my bank to pull expenses for work (they reimburse $100/month). That’s when I noticed three separate charges of $34.64 in May. When I brought it up, they refused to refund me. I eventually just told them to keep it. I went back through my statements and found another charge: a so-called “bi-annual enhancement fee” of $40.95. According to them, this fee is to “modernize and upgrade the facility.” Personally, I think that should be the responsibility of the gym owner, not an extra charge on members. If you read other reviews, you’ll notice a pattern—cancellation and collections issues. I cancelled mine by email and thankfully kept written proof, but many people weren’t as lucky and had their credit affected. The gym itself is mediocre at best. Some staff are nice, but the hidden fees and shady billing practices make it not worth joining. If I could give zero stars, I would.