Erindale Animal Hospital

C C

Feb 21, 2026

I brought my cat here for a corneal issue that started small. Over about six months, we returned three or four times for follow-ups. Each time, I was told it was likely bacterial or possibly an ulcer, and that it was improving. However, the lesion continued to grow and eventually moved toward the center of the cornea. I was also told at one point that the condition would most likely leave scarring. During this period, my cat was prescribed multiple medications and spend a lot of money, but the condition did not show meaningful improvement. After doing my own research and speaking with other veterinarians, eosinophilic keratitis was suggested. When nothing improved over a long period of time, I went to another clinic. A corneal scraping was performed there, and the diagnosis was confirmed within about 20 minutes. The other veterinarians I consulted did not believe scarring would be likely with proper treatment. After starting the correct medication, my cat improved within a week and fully recovered without any scarring. This experience involved several months of appointments, ongoing costs, and prolonged discomfort for my cat before receiving a definitive diagnosis. The staff were polite and not unkind, and I understand they were trying to help. However, in medicine, clinical competence and timely diagnosis are critical. When diagnostic escalation is delayed, the consequences are borne by the patient. I would encourage pet owners to seek a second opinion immediately if their pet’s condition is not clearly improving over time. I truly hope all animals remain healthy and safe.

Jade Crimson

Feb 8, 2026

My cat was in a health crisis and I took her to emerg Thursday evening, but she was stable and not in immediate danger, and they were incredibly busy with urgent cases, so they recommended that I take her to Erindale Animal Hospital the next day. I called the hospital at 7am when they opened and they were able to see me at 8am, even though my cat was not an existing patient (I just moved here from Ontario). The doctor, Abby, was phenomenal - both kind and sincere, and very communicative and attentive, ensuring I understood everything at every step at the process. They were incredibly quick and I was able to take my cat home at 5pm after multiple tests. I'm still waiting on results, but I was in Friday and I'll have results by Monday (which would also be a quick turnaround, weekend aside). The staff was also wonderful and gave me excellent recommendations when I asked what foods were best to encourage eating. They gave me medications for pain management and she's currently doing a lot better overall, even though she likely has a serious health issues. But I can confidently say Erindale Animal Hospital is doing everything they can to help her and support me as her caregiver.

Ashley Lund

Feb 2, 2026

Took our dog in and felt they took advantage of us a bit. They suggested a tube be placed and several meds so we agreed while she was there they felt the ultimate choice would be to x rays so we agreed. Upon our return we waited over thirty minutes to pick her up and they highly suggested we keep her over night as they concluded her skull was cracked and she could seize. They didn’t show us the X-rays but we felt with all the antibiotics she was going to be on she would be okay. They freaked us out and made us feel a little less than. She’s fine. So there’s that. We’ve asked them to send the X-rays and records over to our usual vet three times - they haven’t yet sent the X-rays. When I asked to see the xrays they showed us from their phone and as they put it there might have been or maybe. So wasn’t as conclusive as they made it seem before. They charge you for everything 5 min remove the drain $90. Our other vet looked her over and didn’t note any concerns with her skull.

Mel

Oct 27, 2025

Lovely staff! Very compassionate! I am a client here with my leopard gecko and I am so happy I finally found a vet suited for her. She just recently had surgery here and they were so wonderful with it! I was so worried for her, she’s my baby, and they updated me as much as they could throughout the day to relieve my worries. The staff here is so amazing, the environment is so calming. I really recommend this vet!

Jackson York

Sep 25, 2025

I’ve only been to the clinic twice now but the entire experience was fantastic each time. I brought my dog in for a checkup and later brought one of my birds in to have an injury looked at and then treated. As a first-time bird owner, the whole experience was very reassuring. The vets were very helpful, showed exactly what was going on and explained everything very well. I called in and was able to get an appointment the next morning. Cost seems very reasonable but the quality of service is worth it regardless. Will definitely be bringing all my critters back here in the future!