Endodontic Specialists - Bay Street

Zane A.

Mar 6, 2026

This office is so efficient, friendly, and helpful! Every staff member was beyond considerate. The doctors are kind and direct (something we want when we're often arriving with pain). I'm greatful to have been referred here!

Darcie Richler

Mar 4, 2026

I had an incredibly positive experience with Dr. Partnoy. Having had several root canals done by other practitioners in the past, none can come close to the skill, knowledge and bedside manner that one gets with Dr. Partnoy. It is so refreshing to see someone of his calibre who works so efficiently and be so kind at the same time. The office is well run, organized and very easy to work with.

N

Feb 3, 2026

I experienced my first instance of discrimination at this clinic as an immigrant woman who has been living in Canada for more than four years. The dentist and her assistant were extremely helpful, very clear in their explanations, and highly informative. However, Vanessa, who was collecting payment at the exit, provided terrible customer service. She became offended when I asked about insurance details and made me pay within a minute while I was still speaking with my doctor. She even raised her voice, asking if I had listened to my doctor when I asked her for clarification about the process and my insurance. I left the clinic feeling very upset, simply because I am not a native English speaker and sometimes need additional explanations…

Swimsalot Swimsalot

Jan 13, 2026

Overall a pain free experience. I didn't find a way to provide feedback to this office, so am posting on Google. I would recommend the following; 1 - Send a follow up email asking for what you could do better, what worked well. 2 - Train your admin staff to use their words and communicate to each patient so that they are aware of what is happening. It seems that they do their job so many times, they expect the patients to know what is going on. They may be tired of repeating themselves, however each patient is a new person in the chair. I was confused about what was expected of me when checking out after the procedure because it had not been explained to me at the consult and they did not explain when I was sitting in the chair at check out. 3 - At least offer to provide a copy of the post op instructions at the consult visit, so that the patient knows what to expect. I had to ask for this after the procedure was done, it was not offered to me. Overall, it was a pleasant experience, the procedure itself, I just think they can strengthen their admin team and how they communicate with the patients.

Elizabeth Simas

Oct 14, 2025

I had a great experience here! I was sent by my regular dentist for a tricky root canal and it was completed with ease. The administration was kind and helpful and managed to get me in early as I was in a lot of pain. When I came in for my consult in the morning they managed to get me a same day root canal. I have had MANY root canals in the past but this was the quickest and most comfortable experience ever. Yes the fees are higher but you're paying for expertise and quality. Im thrilled to be pain free now!