Easy Care Dry Cleaners Richmond

Nilda Rivera

Feb 13, 2026

I am very disappointed with how this situation was handled. I returned two white pants and a vest because the stains, dirt, and smudges, particularly along the inside hem of one pair of pants had not been properly removed. There were also visible marks on the vest that remained untreated. During our phone conversation, I was accused of wearing the clothes again and returning them for additional cleaning, which was not accurate. I was also told that the business would “never make a mistake” when cleaning garments. Every service business can make errors; what matters is how concerns are addressed. The tone of the call was dismissive and unprofessional. Rather than reviewing the issue objectively and standing behind the work, assumptions were made and my concern was not handled respectfully. Based on this experience, I cannot recommend the service.

zizhee23

Mar 2, 2024

The owners care about their customers and always do a fantastic job with not only dry cleaning but also any alterations I get done. Also I don’t understand the other review 2 below mine as there has never been a blonde lady at this dry cleaners. I have been going here for over 10 years and it has always been run by an Indian couple. The review seems fake and possibly racist to me.

Terry Tinkley

Jan 22, 2024

I dropped off something (can’t even remember now) about a week before my husband passed away. The owner called to remind me of my garment. asked my sister to pick it up. She brought home the cleaning & advised me that the owner had read the story of my husband’s death & there was no charge. He reached out later & shared his condolences. This business cares about the community. That’s a rare find. This was a while ago but I have heard so many good things about this business. I give it 5/5 & will only go there!

Vicky Gutri

Jan 21, 2024

The first time I went there with a very friendly service: the blonde woman charged reasonable to wash my white shirt, when I pickup my shirt all the stain gone. I went there the second time I don't see the blonde woman anymore. Instead of an Indian couple were at the counter, I gave them another shirt to wash and they told me the printer was broken, they crossed out the old receipt and write a new number on top, they asked me not to worried and they will charged me the same price. But when I picked up my shirt, they insists me to pay for a double, they told me this is not a shirt but a blouse. They told me they have to wash my buttons by hand. Wash the shirt buttons by hand ! ! I google the difference between a shirt and a blouse: the primary technical distinction between a blouse and a shirt lies in the buttoning mechanism. Typically, blouses won't feature buttons that go all the way down their fronts, while a shirt does. I told them I am only willing to pay for what the price printed on the receipt. This Indian couple told me DO NOT come anymore. They told us they are not welcome our business to them,

Snjezana Opsic

Aug 31, 2022

I'm old customer, and I use them for dry cleaning, mostly for shirts, and dressing jackets, but I noticed that service went down in last year or so. I do not know what is the reason, but my white jacket is not white anymore, has that greyish tone in it, after cleaning, and every time has to be done twice. My husband's shirts are not cleaned properly anymore, there is always body oil mark on the collar. For the convenience of been close to my home I keep going back, but I think for the convenience of having things done properly I will try another place.