De Rembrandt Hotel

nnamdi zos

Feb 11, 2026

Terrible experience! No soap in the bathroom, no cream, old towel. They still use flask for hot water in the room, no electric kettle, yet I paid N85k. Polite receptionist named Yinka.

Francis “CHIEF BALOGUN” Attah

Jan 12, 2026

The hotel has clean, well-arranged rooms, and the environment is comfortable. However, some members of the staff clearly need basic training in customer service and hospitality. All guests should be treated with equal respect, without favoritism toward those who appear wealthier or older. Respect should be given to everyone who deserves it. In addition, a staff member should not dictate which room a guest must stay in. Every paying customer has the right to request or change their room if the one assigned to them is not satisfactory. I stayed at this hotel and paid ₦78,000, which I was told was a discounted rate. However, this morning I was informed that breakfast was not included. When I went to the restaurant, I was told breakfast would cost ₦12,000. This was both unexpected and disappointing. I have also repeatedly requested laundry services, but up till now, no one has responded or attended to my request. Overall, while the facilities are good, the customer service needs serious improvement.

OB

Dec 25, 2025

Avoid at all cost. Bathroom is old, archaic, dirty and smelly. I changed rooms twice but no material change. This hotel is located in a great location within a walking distance to Ikeja City Mall but everything else is not just bad but terrible. Worn out towel. Shaky elevator.

eniola abdul

Nov 28, 2025

The hotel has a very poor maintenance. Cockroaches everywhere literally. I even changed room and it was worse. I told them about it and the lady just looked at me like I was speaking another language. The staff are very hostile for whatever reason as if they aren’t paying them. And I went to the restaurant and I saw a rat and told the lady there but she wasn’t bothered at all.

Benjamin Alade

Nov 6, 2025

Had a press conference there and the ambience was cool and collecting. The atmoshpere resonates with nature and has a swimming pool for adults.

chiazokam ohalete

Oct 16, 2025

Stayed here on Monday and had a general nice experience hence d 3 star. I’ll have given a 1 star cos I came back today October 16 2025 n didn’t want to stay in any two of their cheaper rooms I think the basic n d standard. Cos the bathroom sinks had been re-caulked with cement like substances (instead of silicone or chalk like caulk ) that looked out of place gunky, and nasty. I asked if I could get any discount on the executive room cos I didn’t need all that space it was just a solo check in n d bathroom sink I could deal with . Which was also a late check in 9pm and early check out cos I had to go back home. I was directed to the manager on duty hammed or Ahmed I greeted him with a smile and he was frowning and staring me down so bad I was wondering if he was some sort of security guard. He quizzed me for over 5 mins and still wouldn’t give d discount I was like it’s fine and I paid a full price n he was not even apologetic. For a manager he was rude n lacked customer service. I feel he should be retrained the female receptionist and the potter on duty understood how tired I was . I feel they deserve the pay more than the Ahmed. He can keep the title. But he needs to work on his bad attitude makes d hotel look bad . For 123k? not again . Btw I got locked in d shower stall the bathroom door had no handle to open it from d inside. Was traumatizing.