Crunch Fitness - Hamilton East Mountain

branislav jovanovic

Mar 8, 2026

Great gym with an unbeatable price for what you get. The facility is clean, well-equipped, and has a really good atmosphere for working out. A special shoutout to Zak, who is always very friendly and helpful. Highly recommend this location if you’re looking for a gym in Hamilton!

Ritika D.

Mar 1, 2026

Anmolpreet (Anmol) at the Crunch Fitness Stone Church Hamilton branch has been consistently unprofessional in her interactions with me. I have been attending this location regularly for over a month as a guest. I fully understand the guest sign-in policy and am well aware that the main account holder must be present at all times. I make sure to follow all policies responsibly and ensure there are no violations on my part. However, during each visit, Anmolpreet insists on reiterating the guest sign-in requirement in a manner that feels unnecessary and, unfortunately, condescending. While I do not expect staff to remember every member or guest, the repeated tone and approach make the process uncomfortable and unwelcoming. It is also important to note that your staff initially suggested upgrading to the guest option instead of maintaining two separate accounts. In fact, Anmolpreet herself assisted with this upgrade when I rejoined as a guest. Given this, the repeated and awkward interactions during sign-in are both frustrating and discouraging. A gym environment should feel welcoming and professional. Unfortunately, these repeated experiences have disrupted my routine and made visits unpleasant. I respectfully request that staff be reminded about maintaining professional etiquette and clear, respectful communication with regular members and guests. I hope this matter will be addressed so that future visits can be more comfortable and positive. Thank you for your attention to this concern.

Pomegranate Pepp

Feb 28, 2026

I have been a member of Crunch for many, many years. Peak hours here have become increasingly frustrating because one personal trainer routinely hoards multiple machines, benches and other pieces of equipment at once. Today specifically, a cable and 4 different attachments, 4 sets of dumbbells, a bench, and a few small plates were “reserved” for 2 clients in a row - for the entirety of each session. (Approx. 1 hour each) On a few occasions, he has been seen placing “out of service” signs on equipment that is perfectly functional just to reserve it for his client sessions. Meanwhile, other members are standing around waiting for equipment that isn’t actually broken. Members pay to use this gym too. It shouldn’t feel like a private training studio during the busiest times of day. I love this gym and I have been a proud member for a more than a decade. I am paying for a top tier membership, but do not have access to an abundance of equipment each time I work out. Not only is ruining the experience, it’s ruining the gains. Bring back gym etiquette!

Emir Ayala

Feb 17, 2026

Always dirty and the equipment is too old plus the instructors are so rude. Look at the new seats they have added to the equipment. And it is supposed to be better quality than other gyms according to the monthly cost they charge.

Saymon Ahmed

Feb 3, 2026

This is one of my favourite gyms — I’ve been coming here for over four years. But the owner really needs to check the lockers properly. Some of them are rusty and have very sharp edges, which is dangerous for people. Today I almost cut my finger on one of those sharp parts, and I added a picture to show it. I know a lot of people leave the change room messy, but please focus on fixing the dangerous sharp areas so everyone can stay safe. Thank you.