Coquitlam BC Dental

Sami Allaheq

Oct 17, 2025

I used to go to another dental clinic. The same building. They closed and transferred all my details to this one. Im already in the process of changing to a new clinic because of the terrible front desk service. First they're very rude and sound bothered that I'm even calling them even though I was really nice and asked clear questions, not sure why they took that job? Also, my last clinic always contacted my insurance company and got my insurance covered hassle free and always rescheduled a revisit date that aligns with my insurance contract, so I don't end up paying for anything. Unfortunately this clinic never contacted them a week before my appointment, I called them 5 times in total as a reminder and they didn't bother. Eventually the "exceptional" front desk said they actually can't even give a quote to the provider. "That's not something they do". They tried ending the call without asking if I had any other questions (which I did). Whoever is the owner please look into this, this is basic things all dental clinics do the fact you don't can push customers away. Also please vet the people you're hiring as the face of your business. I called at 11:20am PST today Oct 17th if you need a reference to who that person is.

Johnny L

Jun 30, 2025

Dr. Ng and his staff were amazing when taking care of my wife during the holidays a few years ago. Despite a packed schedule, he made time to help with her toothache, showing genuine care and professionalism. The office is clean, modern, and well-equipped, and the entire team is just as professional and welcoming. Highly recommend!

Eva Lee

May 15, 2025

Dr. Ng is truly an expert and I feel the need to share my story with anyone in need of dental care. I work in the dental profession and recently had an emergency visit and needed a bad tooth removed. I am one of those patient with dentist phobia and was so nervous, but Dr. Ng and Suzy were so calming and relieved my anxiety before proceeding with the surgery. During the procedure I was comfortable and impressed by how skillful and gentle he pulled out my tooth. There was absolutely no aftermath complications. I also wanted to share that Dr. Ng is so kind and caring for senior. He went above and beyond for my 89 yrs old mother and made her a bridge so that she could eat and smile again. Our entire family appreciate you!

Danny Tryon

Mar 26, 2025

As a retired dentist I know it can be stressful to work on another dentist. However, I must admit that going to Matthew Ng’s office was a pleasure. I was impressed by his attention to detail and the way he interacted with his staff and other patients. He did excellent work and showed compassion and caring. I feel very fortunate that my wife and I have found such an excellent, competent and caring dentist. Danny Tryon DMD

Dianne

Mar 24, 2025

Dr. Ng and his staff are exceptional. Of the many dentists I have visited over the years, Dr. Ng is by far the best! The office is pleasant and all the staff are professional. However, in addition to the excellent quality of dental care, the other aspect that impresses is the level of compassion and caring shown to me as a patient. Service is always fast, efficient, and superb. On two separate occasions, I broke a tooth prior to a lengthy vacation. Dr. Ng had me in for the preparation and completion of a crown within 3 days. This level of service is beyond the call of duty, and much appreciated. I feel very fortunate to have this level of care and expertise. My husband, who is a retired dentist, now also goes to Dr. Ng, and he could not be more satisfied either. Thank you Dr. Ng and your wonderful staff!