Concepts Salon & Spa

Michal Cahlon

Mar 4, 2026

Concepts Salon has been around for a long time, and there is a reason for that longevity. The reception team (Nemka, Suzanne, Linda) is always friendly and welcoming, so you feel you are in good hands as soon as you walk in. They call the day before with an appointment reminder, which I greatly appreciate. I bring my mom in regularly for manicures with LaoSim, and wash, cut and blowdry services with Valerie, and mom always leaves happy and beautiful. The salon also has an excellent selection of skincare and haircare products and tools for sale, so I suggest adding a bit of time for browsing and shopping before or after your service.

MrItspotent

May 21, 2025

I came to see Anna for eyelash extensions and the misery that ensued was truly regrettable. I asked for the cat eye look with length only at the ends. I showed her 2 pictures from her own instagram and I stressed that I only want length at the ends. An hour later I get up to see my eyes looking like sunflowers and I was very open with Anna about how much I do not like what I am seeing. She told me this looks really good on me and in a few days the lashes will fall in volume to create the look I want. I made the mistake of trusting her. I came home and I could not handle how Gross of a style difference Anna gave me. I called concepts salon and asked them to fix this and asked to speak to a manager, no manager contacted me and Anna can only come 5 days later. I got my eyelashes done for a week of interviews that I have. To feel more confident and Anna stole my confidence away. After pleading with the receptionist over text, Anna sent a text that shows she knew exactly what I asked for but believed her style would make me look more youthful. This is completely unethical, it is not her place to go against my consent and create a look I didn’t approve of! In the end she refused a refund and offered to do my lashes again, but after the blatant disregard she showed for my appearance I’m of course not comfortable having Anna ever work on face again. I asked to talk to a manager and the receptionist did not follow through. I can never get my time back, I ended up getting the lashes removed 3 days later by another tech and paid for it, I lost not only my money but also my time. I asked concepts for a refund and it seems like concepts takes no accountability for who they bring on to work on their client base, a client base that trusts in their name. I am no longer comfortable coming to concepts salon for how this was handled.

04mitche

Oct 19, 2022

Excellent value for money! Debbie was very personable and thorough in providing me with a much needed shellac manicure. My nails have been done for the last 5 days and not even a chip; that never happens! Thank you. I found out about this salon through GroupOn. The only drawback was that the place was a bit difficult to find; it is across from the Bloor station. You need go through the doors to find it. I was quite anxious as no one knew where it was!

Kirstie

Oct 15, 2020

There is so much stuff here for all your hair care and beauty needs. If you are someone like me it can be a bit overwhelming to sift through alone. A huge thank you to Linda who was welcoming and very helpful in answering my hair care questions. I have not worked or lived in the hood for a long time but always enjoy going back from time to time for a wash & blow dry.

Susanna Zhang

Nov 14, 2019

Nadia gave me a complete makeover on my hair in an absolute amazing way. I came in with long dark brown hair and walked out with purple fading into coral. I really appreciate that she took her time with it and genuinely wanted to do a good job. Nadia is very detail oriented and did I mention, talented? Ask for Nadia when booking at this salon. Above all else, she's got the sweetest personality. You gotta spend 3+ hours with someone, may as well be with someone you can talk forever with!