Collins Automotive

Sarah Trydal

Mar 10, 2026

If you are lucky enough to have found Collins Automotive, don't bother taking your car anywhere else. Jon and Dan and their crew of technicians are the best I have encountered in 20 years of driving VW and Audi vehicles. The honesty, transparency, competence, professionalism and knowledge is unmatched. They genuinely care about the outcome, they are fair and reasonable. They explain the repair in detail with the cost, so there are never any surprises. I am forever grateful for the high level of service and dedication to customer satisfaction. I won't trust anyone else with my vehicles from now on. They truly listen to understand and always go above and beyond. I absolutely love the perk of being able to have a BMW courtesy car when I need to book in for a longer repair. Worth the drive from Chilliwack to Abbotsford even for a routine oil change.

Nate Cancilla

Mar 4, 2026

Cannot recommend this place enough - hands down and without exaggeration the best auto repair shop I have ever been to. They consistently do solid and thorough work, have excellent customer service, and make it easy to schedule appointments. I have been taking my Subaru to them for over 5 years, and I wouldn't consider going elsewhere unless I had no other choice.

Millie Mclean

Feb 3, 2026

Huge thanks to John for his help over the phone. He was transparent, knowledgeable, and genuinely went above and beyond. As I’m trying to get my car certified and registered in BC, he not only gave honest recommendations for BC safety inspections, but also reached out and called other shops ahead of time on my behalf. Really appreciated the professionalism and care!

Shan C

Jan 31, 2026

I had an absolutely amazing experience at this mechanic shop. From start to finish, everything was handled with full transparency and honest pricing, which is hard to find these days. I originally chose this place after researching around and noticing how consistently positive the customer reviews were—and I can confidently say those reviews are 100% accurate. The shop truly deserves its reputation. John, the owner, is incredible. He took the time to walk me through my vehicle’s condition in detail and explained everything clearly. I never felt rushed or pressured, and I left the shop completely satisfied and confident in the service I received. The pricing was very fair and honest, especially considering the level of care and attention given. Overall, I genuinely cannot recommend a better mechanic shop. Even though it’s about an hour from my house, I will absolutely be coming back—because it’s 100% worth the drive. Highly recommended!

Naomi Kragh

Jul 5, 2025

I took my car here for service today and overall had a great experience. They emailed me a quote, I brought my car in, they gave me a courtesy car, and they let me know when the work was done. They also took photos and a video of something to keep an eye on. When I came to pick up my car they explained what was done and charged less than originally quoted because they didnt need as much fluid. Plus, they washed and vacuumed my car. I have nothing negative to say and was impressed. I'll be back and would recommend them to friends.