Club16 Trevor Linden Fitness

Guneet Sidhu

Mar 5, 2026

I met Noor today at the gym, and even though she wasn’t my personal trainer, she still took the time to help me with my performance. I really appreciated her positive attitude and how supportive she was. She seems like a very knowledgeable and kind trainer. I would definitely recommend her to anyone looking for a great trainer!

Armaan Paul Grewal

Feb 12, 2026

Just wrapped up 4 sessions with Pranav and I couldn’t be happier! He brings such great energy to every workout and really makes sure you’re doing everything the right way. I already feel stronger and can see a slight difference too, which is super motivating! My favorite part? He finishes every session with stretching, and honestly, you walk out feeling so light, open, and refreshed. It makes such a big difference. Excited for the upcoming sessions and the progress ahead. Highly, highly recommend Pranav if you’re looking for a trainer who truly cares and knows what he’s doing! 💪

Kamal Dhillon

Feb 9, 2026

Absolutely love this gym! The environment is clean, motivating, and welcoming for all fitness levels. The staff are super supportive and the trainers are knowledgeable and always ready to help, and the equipment is well-maintained with lots of variety. it’s a community that keeps you consistent and inspired. Highly recommend!

Raju Bhattrai

Jan 20, 2026

I enrolled at Club 16 – 6899 King George Blvd, Surrey on October 31. I was able to use the gym for approximately one week only before suffering a serious medical condition that required hospital visits and medical procedures. Due to my medical incapacity, I could not attend the gym or reasonably manage administrative matters during that period. Despite this, bi-weekly charges continued. Initially, I was not asking for a refund. I simply requested a medical pause or cancellation, supported by medical documents. On January 20, once I was medically able, I contacted the gym and later visited in person. I provided medical records and prescriptions confirming my condition. However, I was told that cancellation would only proceed if I: Submitted additional doctor-completed forms, and Paid an extra bi-weekly charge that allegedly failed due to a credit card issue, with the added statement that failure to pay could result in the matter being sent to collections. At that point, I had already paid over $150 for a service I could not use due to verified medical incapacity. Again, I was not requesting a refund, only reasonable accommodation or cancellation without further penalty. This was refused, and I was effectively forced to make an additional payment under threat of collections. Because of this conduct, my position has changed. Under British Columbia law, including the Business Practices and Consumer Protection Act (BPCPA): Sections 4–5 prohibit unfair practices and undue pressure on consumers, Section 9 addresses unconscionable acts where a consumer is unable to protect their interests (including medical incapacity), and Consumers are entitled to fair, reasonable, and good-faith treatment, especially when services cannot be used for legitimate medical reasons. Threatening collection action in a medically substantiated dispute raises serious concerns under BC consumer protection and collection practices regulations. As a result, I am now formally requesting a refund of amounts charged beyond the initial one-week usage, including the final forced payment. I am giving management 10 days to review and resolve this matter. Failing resolution, I will proceed with complaints to Consumer Protection BC and pursue remedies available through Small Claims Court, if necessary. This experience was disappointing not because of the facility, but because of the lack of empathy, flexibility, and respect for consumer rights. I will not be returning, nor recommending this gym to others.

Edgar Ignacio

Aug 11, 2025

Went to cancel my son's membership and Ankit helped me do the process. He was very accommodating and helpful. I was done in less than 10 minutes and he waived some of the penalty. My son loved to have his workout here and the place looks awesome.