Club Pilates

Peter

Dec 12, 2025

Trainers Janette, Tia and a brunette are fantastic and the rest fine. The only issue is had was with the contract sales team. I clearly told them I was signing up for one month, paid extra for a no contract and even signed a paper saying it's only for a month. Near the end of the month I was charged automatically for another month and then told the sales team was confused and I had to continue for a month. luckily I had a email I sent my previous training studio that I will be taking a month off to do pilates to fix my core issue and will be back. After paying $360 the no contract price, signing the one month contract and providing the email I was finally told they wouldn't charge me for the extra month. It seems the sales team gets a percentage or perks for signing up people. Let's say angel turned out to be the opposite

Serena H

Jul 15, 2025

I love Club Pilates, classes are definitely different depending on the instructor you book. Some make you work harder and will fix your form while some are a bit more laid back. The main issue for me was classes are mostly booked up 2 weeks in advanced which meant I could only use my credits within 2 weeks of the whole month so keep in mind if you decide to join

K T

Sep 15, 2024

I have joined this Club Pilates since May 2024. I love it. It has changed my lifestyle and I feel mentally and physically better since starting Pilates twice a week. Joan and Tia are the most awesome instructors. I attend Joan's classes regularly because her afternoon classes suit my schedule. She is funny, and really clear in her instructions, demo, and every class each week , is never the same. Really look forward to each class! Tia is early in the morning, lucky she sub in sometimes, her classes are really good, hard, but really good. I have referred three people to join since then! Love the club Pilates app.

Alice

Apr 12, 2024

I booked a free trial class online, and the staff were all over me, texting and calling to confirm the time and basic stuff. After trying the class and liking it, I bought three sessions on the spot. But then, when I tried to book my sessions, they started ghosting me, taking forever to reply or not replying at all. Even when I called, nobody picked up. I had to call the downtown branch to ask if the Richmond one was still open. Turns out, it was the downtown staff who finally helped me book my sessions.

Isabelle D

Nov 1, 2023

I HATE working out because it always feels like a chore but going to classes at Club Pilates is a must for me and always has me feeling so good and accomplished. The classes always either kick my butt or have me feeling like I just had a massage. Instructors are great and always make sure you’re following along and there to help you with your technique when needed. Not to mention the amazing staff at the front desk who were so helpful answering all my questions when I first signed up and helping me figure out how to book all my classes. Lovely staff. Lovely smiles. Lovely vibes. Top notch. Will be recommending this studio to all my friends!