Cloud Nine Head Spa

Kerri Schroeder

Mar 6, 2026

I was in for the "Essential" treatment with Jenna. It was my first time, definitely not my last. It was extremely relaxing and enjoyable. It's remarkable how many different ways she can touch your face and head. I have sensitive skin and all the products were soothing. I mean who doesn't want the epic hair wash and scalp massage of a lifetime!! Will be back again. Thanks Jenna!!

Christa

Mar 2, 2026

I recently had the Enhanced Treatment at Cloud Nine Head Spa with Jiena, and it was absolutely incredible. From the moment I walked in, the atmosphere was calming, welcoming, and beautifully designed — you immediately feel relaxed. Jiena was amazing. She was professional, gentle, and clearly very skilled. The entire experience felt luxurious and thoughtfully curated, from the soothing scalp treatment and massage to the facial elements and hair care. I could literally feel the stress melting away. The scalp massage alone was worth it — but the combination of everything made it next-level relaxation. My hair felt so clean and healthy afterward, and I left feeling refreshed, calm, and completely pampered. It was one of the most relaxing treatments I’ve ever had. I highly recommend booking with Jiena if you can — I will definitely be returning!

Jessica C

Feb 15, 2026

I would gladly give this establishment 10 stars. From the moment you arrive, the experience is exceptional. Complimentary parking is available, and the staff greet you warmly at reception with genuine smiles. The space itself is beautifully designed, featuring an abundance of real plants that create a calming and inviting atmosphere. The treatment room was warm, welcoming, and subtly scented, enhancing the overall sense of relaxation. I have extremely sensitive skin and had undergone microneedling the day prior, yet I experienced no adverse reactions to any of the products used. Their formulations include soothing ingredients such as aloe vera, which I greatly appreciated. The treatment was outstanding, truly a luxurious, “cloud nine” experience. The staff were kind, attentive, and exceptionally gentle throughout. I highly recommend their services!! I will be going back.

Michael Chan

Jan 24, 2026

Above the city rush, Cloud Nine feels weightless. The couple's suite opens to the skyline - glowing, endless. One look, and your worries fade. From the moment I walked into Cloud Nine Head Spa, I could tell this place was different in the best possible way: spotless studio, soft music, and a gentle welcome that felt genuinely warm, not scripted. When you arrive, the staff will greet you and show you where the washrooms are located before the session. There are two shared seating areas for guests to wait. One at the front and another at the back. It is best to stay in the front waiting area if possible, as that is where staff usually come to call clients for their appointments. The staff are easy to recognize since they wear uniforms with name tags and company logos, and you may notice that several different businesses share the same floor, so you will see various staff members walking around throughout the day. Jiena greeted me with a calm, confident smile, and her preparation and time management were on point: everything was neatly arranged, from the towels to the tools, and my appointment started right on the dot, which already set very professionally tone. The couple's room with two larger corner windows stole my breath. Watching the downtown lights and sunset while settling into the chair was like getting front-row seats to a private Calgary skyline show, and my worries started to slide off my shoulders like snow off a roof. As the treatment unfolded, it felt like all five senses were being quietly pampered in harmony. The soft, rhythmic sound of water and relaxing music in the background; the warm lighting and cozy, clean room for sight; the subtle, comforting scent of the products and room for smell; the gentle tea offered before and after for taste; and of course the incredible touch of the head and scalp massage. What really stood out was how many different tools and techniques Jiena used while the eye mask was on. Even though my eyes were covered, I could feel each changes in pressure and texture, which made the whole session feel like a carefully choreographed routine just for me. It honestly felt like being on "Cloud Nine" in the most literal sense. My mind drifted, my body lossened up, and by the end I looked in the mirror and thought "Wow, I actually look more rested." At the end of your visit, the staff remain polite and professional as they wrap up your appointment. If I had one suggestion for improvement, it would be to modernize the loyalty program: instead of a physical loyalty card that is easy to misplace, a digital loyalty system or simple app-based stamp card would fit how most of us live now, since nearly everyone carries a smartphone and it would offer more features than a paper card. Higher recommend.

Toni-Jill Acierto

Jan 20, 2026

Great experience! I had been sitting on a gift card for over a year, unsure of what it was going to be like and it exceeded my expectations! Facilities were very clean. The room was peaceful. I had Jenny during my service and she was fantastic! From the moment you walk in youre greeted, brought to your room, she gives an overview of what happens, asks if the temperature of the water is good, they are there to accommodate! Would definitely go again! Thank you!