Burrard Animal Hospital + Emergency

Ranvir Dhoot

Feb 14, 2026

The staff at Burrard Animal Hospital helped my dog feel so much better and quickly arranged an ultrasound that allowed them to diagnose her right away. They were so informative and efficient, which really put my mind at ease. I’m so grateful to the doctors and the entire team. The front desk staff truly go above and beyond with their kindness and support, and the communication throughout the entire process was always clear and reassuring. The doctors are knowledgeable, thorough, and seem to know exactly how to help, which gave me so much confidence in my dog’s care. The hospitality and compassion this clinic shows is truly amazing. Thank you so much for everything.

Amanda

Feb 8, 2026

IRRESPONSIBLE SeLFISH Lying/TIME Wasters. 3 people said 2-4 hours. Dropped off at 12:30…called at 5pm…technician not there for the ultrasound? Supposedly he was suppose to be there at 1pm…wasn’t expected to show up till 6pm. DIDNT TELL me. My cat WAITED for more than 4 HoURS! I Rushed BACK. They told be she probably wouldn’t be ready till 8ish. That’s an 8 HOUR wait when my baby could have been at home in comfort. I REFUSE to let any doctors treat any innocent beings with a lower view of importance. We should have had the truth about the technicians/doctors arrival 3 people lied till I called at 5pm, showed up, & got the truth. They didn’t offer a proper excuse, apology, or goal to make things right. I demanded my cat back to take to a place more conscientious of other beings. This place only cares about themselves, their money, & their schedules. Sad ending to a 2+ year relationship with the place…

Robert LeMoal

Jan 12, 2026

My girl was having a tough time urinating. It went on a bit too long and brought her in around 8:30 am. The front desk person was lovely that was on duty. After filling paperwork I did not have to wait long before Cole came and got us. He got all the info he could and then it was a short wait to see Dr.Pletcher. She was very clear and I understood everything as to what would follow. They had to take a urine sample and gave her an anti inflammatory shot because she had an inflamed bladder. They could find anything in house from her urine sample so explained how they would sent out the urine culture and would a few days for results. In the meantime they sent me home with antibiotics for a UTI until the culture came back. She slowly began to improve and fully back to her regular self in 3 days. Will finish the antibiotics and wait to hear results of the culture. My first time at the clinic - I was very impressed by the caring nature they handled Molly with and how they all kept me at ease as well. I would definitely recommend this clinic - not over priced. They also did the paper work and submitted to my insurance provider. Thank you for being there. 😊

Melissa S

Dec 8, 2025

I showed up on a Saturday morning at 6:30am with my senior dog who was unable to walk. 2 vet techs ran out to my vehicle with me and helped me carry him inside. Jack was immediately brought to the back where they performed a rapid assessment. Although the news was not good, the vet and other staff were all very supportive and allowed me to be in an exam room with Jack for several hours while I had my husband on video chat to say goodbye. They gave him pain medicine and IV fluids and were very attentive. I heard the clinic get busier throughout the morning, but never felt pressured to hurry up and clear the room. I sat with Jack after we let him go for a long time. On the worst day, the staff at Burrard Animal Hospital made things a little easier. I sincerely appreciate everything you did for us.

Sophie Coleman

Nov 2, 2025

Visited at 2 am when my dog was having scary coughing/choking fits. Dr. Ira and the team were great, calm and patient. We received good care including an immediate physical exam and X-rays. My dog was home with appropriate treatment and medication within hours. So grateful!